RECEPTIONIST - Cidade dos Funcionários

Description

Job Summary: A polyclinic is seeking a Receptionist to provide friendly service, register patients, schedule appointments, and offer administrative support. Key Highlights: 1. Friendly and humanized patient service 2. Appointment management and patient flow coordination 3. Administrative support and document organization The polyclinic seeks a Receptionist professional in Fortaleza (Cidade dos Funcionários). **Responsibilities:** Receive patients, providing friendly and humanized service. Register, update patient data, and create records in the system. Schedule consultations, exams, and procedures. Confirm appointments and organize patient flow. Answer phone calls, WhatsApp messages, and other communication channels. Guide patients regarding appointment times, required documents, and necessary preparations. Manage referral forms, authorizations, and health insurance documents. Support the administrative team with departmental routines. Adhere to service standards, confidentiality requirements, and internal unit procedures. Previous experience as a Hotel Receptionist, Reception Assistant, Secretary, or Customer Service Representative may indicate suitability for some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Permanent \- On-site. * Duration: Full-time * Work Schedule: To be determined.