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Receptionist - East II Collection Center - SJC

Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Rita Teixeira Leite, 10 - JD PARAÍSO DO SOL, São José dos Campos - SP, 12225-220, Brazil
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Description

Job Summary: Responsible for cordially receiving patients, verifying and confirming personal data, guiding them on examinations and procedures, and performing registrations. Key Highlights: 1. Humanized patient care 2. Guidance and clarification of doubts regarding examinations 3. Registration and organization of information in the system **Who We Are:** --------------- We are a **private, non-profit, philanthropic institution** that, for over 45 years, has passionately dedicated itself to transforming the health of Brazilians through science and care. Our commitment is to improve people's quality of life and deliver excellence in diagnostic services, with efficiency and high technology. Currently, we allocate at least **60% of our output to SUS – Brazil's Unified Health System**. All this so that we can provide quality, accessible healthcare for all Brazilians! Science, education, and well-being underpin our actions. Guided by these principles, we operate within our cultural pillars: **Innovation, Sharing, Governance, and Trust!** **Transforming people's health in Brazil through science is our purpose.** **If this aspiration also resonates with you, join the AFIP team!** **\#JoinAFIP** **Responsibilities and Duties** **Responsibilities and Duties** ----------------------------------- * Cordially receive patients, ensuring humanized service. * Identify and verify personal data (name, ID document, and medical request). * Guide patients on ticket collection, service order, and estimated waiting time. * Provide clarifications regarding examination preparation (fasting, urine collection, stool collection, etc.). * Register patients in the system and print labels. * Issue consent forms and other documents required for service delivery. * Record incidents in the system (e.g., lack of preparation, adverse reactions, refusal of examinations, etc.). * Answer phone calls for examination scheduling and doubt resolution. * Prepare and review reports related to registrations and medical requests. **Requirements and Qualifications** **Requirements and Qualifications** ------------------------------ * Completed high school education. **Additional Information** **Work Hours** ----------------- * 180H \| 05:45 \- 13:57 \- SAT COMP **Benefits:** --------------- * Medical Assistance; * Dental Assistance; * Totalpass; * Transportation Allowance; * Food Allowance; * Meal Allowance. **Quality of Life Program:** Caring for Those Who Care, offering various free services to employees. * Birthday Check-Up * Psychological Support * Quick Massage * Acupuncture * Family Physician * Nutritionist. Some services are available to family members at reduced rates. **Important:** We do not charge any fees during our selection processes. Founded over 45 years ago from the dream of a pioneering group of physicians and researchers, AFIP is a philanthropic institution operating comprehensively across health — whether in research, education, or service provision. A reference in diagnostic medicine, we hold Excellence Accreditation from ONA at Level 3 and from PALC, performing 7 million examinations per month. With over 3\.4 thousand employees, we operate across 13 states and more than 150 cities.

Source:  indeed View original post
João Silva
Indeed · HR

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