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Job Summary: The Itaú Bank is seeking agents to work across its branch network, developing commercial competencies to serve customers, prospect business opportunities, and broaden knowledge of banking products. Key Highlights: 1. Consultative customer service and client prospecting 2. Marketing of financial products 3. Monitoring the economic landscape and market trends Itaú agents develop commercial competencies to serve each of our customers increasingly effectively. You will have the opportunity to observe the daily operations of our branch network, including workflows designed to strengthen customer relationships, as well as expand your knowledge of our portfolio of banking products and services. **Responsibilities and Duties** **What will your day-to-day look like?** You will work within our Branch Network, responsible for serving our customers, advising them on banking products, and generating new business opportunities that are truly relevant according to each customer’s current situation and needs. * Prospect and establish relationships with customers; * Deliver consultative service to ensure excellence in customer experience and monitor quality indicators; * Market financial products; * Monitor the economic landscape, market trends, and financial indicators; * Use remote channels to market products and services. * Hold a bachelor’s degree or be currently enrolled in an undergraduate program in STEM or humanities fields; * Possess an active CPA10 or CPA20 certification; * Experience in commercial areas; * Experience in customer service. **Requirements and Qualifications** **Additional Information** **Benefits** * Meal Allowance; * Transportation Allowance; * Food Allowance; * Daycare Assistance; * Medical Assistance; * Dental Assistance; * Life Insurance; * Private Pension Plan; * Gym partnerships (Gympass and Totalpass); * Pharmacy partnerships (Univers – Drogasil and Droga Raia); * Visits, reservations, and accommodations at Itaú Unibanco Club locations (Guarapiranga, Itanhaém, and São Sebastião); * IUPP Program (benefits and discounts at partner stores and service providers across Brazil and Latin America); * Fique OK Program; * Corporate University; * Discounts on financial products and services; * And much more! We are continuously transforming—and we look forward to having you contribute to this journey! \#JoinItaú Itaú Unibanco will use the data provided for recruitment processes, including placement in job databases hosted on third-party platforms. If you wish to object to this use or exercise any of your rights, please contact us through the channels available in Itaú Unibanco’s Candidate Privacy Policy (https://www.itau.com.br/privacidade/candidatos/). Acceptance is not required; this is merely a notification. **Itaú Unibanco** ------------------- We are the **largest private bank in Brazil** by market value and the **most valuable brand in Brazil**, valued at **R$ 46.9 billion**, according to the Interbrand 2024 ranking. We are also the company that most **develops careers in Brazil**, per LinkedIn Top Companies for seven consecutive years, and have been awarded the **Best Internship Programs 2024** by CIEE. With the broadest product portfolio in the sector nationwide—and through our brands and commercial partnerships—we offer a wide range of career opportunities across diverse specializations, all driven by a powerful purpose: **delighting our customers by delivering exactly what they need—when they need it!** Today, we have a team of over 90,000 employees (the “itubers”) spread across Brazil and abroad, operating in 18 countries. We are the **largest private bank in Brazil** by market value and the **most valuable brand in Brazil**, valued at **R$ 46.9 billion**, according to the Interbrand 2024 ranking. We are also the company that most **develops careers in Brazil**, per LinkedIn Top Companies for seven consecutive years, and have been awarded the **Best Internship Programs 2024** by CIEE. With the broadest product portfolio in the sector nationwide—and through our brands and commercial partnerships—we offer a wide range of career opportunities across diverse specializations, all driven by a powerful purpose: **delighting our customers by delivering exactly what they need—when they need it!** Today, we have a team of over 90,000 employees (the “itubers”) spread across Brazil and abroad, operating in 18 countries.
