Marketplace Performance Assistant | Mamba Digital - São Paulo

Description

Job Summary: We are seeking a communicative, analytical, and didactic Marketplace Performance Consultant to support the development of our digital platform—someone passionate about teaching and driving business impact. Key Highlights: 1. Learning and growth opportunities in a dynamic environment 2. Autonomy to propose ideas and improvements 3. Culture of continuous feedback and personalized Individual Development Plan (PDI) **Nice to meet you—we’re Mamba Digital!** Mamba Digital is the largest marketplace consultancy in Latin America and an Elite Partner of Mercado Livre. Our purpose is to accelerate e-commerce business growth through performance, innovation, and results. With over 600 active clients, offices in Santos and São Paulo, and a team of +100 professionals, we are passionate about results and driven by a strong culture within a dynamic, collaborative environment full of learning and growth opportunities. **What We Expect From You** We’re looking for a **Marketplace Performance Consultant** to join our team! We seek someone who is communicative, analytical, didactic, and passionate about teaching and generating impact on the businesses of our students—with experience in education to support the development of our digital platform. **Requirements** * Technical expertise across major marketplaces; * Didactic ability, clarity, and capacity to simplify content; * Professional and empathetic communication; * Analytical capability regarding data and strategies within marketplaces; * Commitment to Mamba’s culture; * Intermediate Excel proficiency. **Nice-to-Have** * Prior experience with mentoring, training, or corporate education; * Knowledge of CRM systems (HubSpot, Pipedrive, RD, etc.); * Experience with marketplace performance strategies; * Ability to analyze engagement and learning metrics; **Your Responsibilities** * Methodological guidance and optimization of listings; * Translate Mamba’s methodologies and adapt them to students’ realities; * Conduct mentoring sessions and meetings focused on decision-making; * Strategically manage the marketplace channel; * Ensure continuity of learning paths, preventing student disengagement; * Fulfill weekly mentoring and meeting schedules as per the calendar; * Update the CRM with attendance, engagement, and learning path completion metrics. **Location & Work Model** Our team operates under a **100% in-office model** at our São Paulo (Brooklin) office. Monday to Thursday: 8:00 AM–6:00 PM; Friday: 8:00 AM–5:00 PM. **Why Join Our Team** At Mamba, we believe growth is collective. That’s why we invest in our team’s development and foster an environment that encourages learning, autonomy, and innovation. **Our Commitment to Your Development** * Autonomy and space to propose ideas and improvements; * Internal and external training, participation in events and workshops; * Culture of continuous feedback and monthly one-on-one meetings with your manager; * Personalized Individual Development Plan (PDI)—whether aiming for leadership or specialist roles, we have opportunities for everyone! **Benefits** Transportation Benefit or Fuel Benefit Meal Benefit + Food Benefit (Flash card) SulAmérica Health Insurance (with co-payment) SulAmérica Dental Insurance (100% free) Life Insurance (100% free—Porto Seguro) ️‍ ️ TotalPass partnership Pharmacy partnerships (Drogaraia and Drogasil) SESC access Ongoing training and upskilling A relaxed, friendly environment with internal initiatives and engagement activities Do you identify with our culture and want to grow in an environment that celebrates results? **Join Mamba and experience Show Time with us!**