Senior Operations Analyst

Description

Job Summary: Market and operations analyst in technology, responsible for market analysis, pricing, executive reporting, and deep-dive analytics to drive strategic initiatives. Key Highlights: 1. Transform your career with iFood, the technology leader in Latin America. 2. Own a region by conducting market and demand analyses. 3. Join an innovative team powered by cutting-edge technology. **Our Way of Working in the Team:** -------------------------------- Transform your career with iFood! We are a Brazilian technology company and a reference in Latin America. Through innovative solutions, we connect thousands of restaurants to millions of consumers daily, averaging 100 million orders per month. Beyond food delivery, we also operate iFood Market, iFood Pharmacy, and iFood Pet. Additionally, we have iFood Pago — our fintech — which includes iFood Benefits (iFood’s meal and food vouchers) and iFood Pago itself, the restaurant’s bank. Join us and become part of a team that consistently leads with cutting-edge technology and continuous innovation. **Your Daily Menu:** ------------------------ * Own a specific region, becoming the person who knows that territory best within the company * Conduct market and demand analyses to identify opportunities and threats * Monitor pricing and promotions to guide responsive strategies * Develop executive reports (PPT) with actionable insights for stakeholders * Communicate assertively with various teams to escalate critical scenario alerts * Execute deep-dive analytics to understand user behavior and regional dynamics **Ingredients We’re Looking For:** ------------------------------ * Degree in Engineering, Economics, or related fields * Experience in data and operations analysis at technology companies * Proficiency in basic SQL and advanced Excel * Analytical mindset capable of translating complex information into clear insights * Experience in competitive analysis or regional operations **To Enhance the Flavor:** ------------------------- * Experience working in tech-ecosystem companies * Prior experience in market/competitive analysis * Knowledge of BI tools and data visualization platforms * Background in pricing and promotional strategy * Proactive profile with an owner’s mindset and results orientation