




Job Summary: Provide customer service for the sale of financial products, assisting with credit approval, card issuance, and registration updates. Key Highlights: 1. Delight customers during the sales process of financial products 2. Assist in the credit area and card issuance 3. Update registration data and ensure sales quality We are looking for a Financial Products Assistant to join our outstanding Lojas Renner team! The Financial Products Assistant is responsible for serving customers throughout the financial products sales process, fully committed to exceeding their needs by delivering effective solutions that surprise and delight them. **Responsibilities and Duties** Delight customers during the sales process of financial products, providing assistance whenever necessary; Perform activities related to the company’s credit area, such as credit approval, card issuance, and providing information to customers; Update customers’ registration data and ensure quality in the sale of financial products; Responsible for organizing and requesting promotional materials for financial products. **Requirements and Qualifications** Completed high school education; Passion for fashion; Enjoy public-facing customer service; Affinity with financial products; Proficiency with digital tools; Ability to offer financial products **Additional Information** Learn about our benefits! \*Eligibility subject to your position. For your daily convenience: • Transportation Allowance and/or Shuttle Service for positions at our Distribution Centers\*; • Meal/ Food Allowance; • Christmas Basket Allowance; • Home Office Allowance (for hybrid or remote work contracts)\*; • Multi-purchase Credit Card; • Employee Discount at our stores. For your health and well-being: • Medical Assistance; • Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching); (not applicable to intermittent workers) • Wellhub (Gympass); • Programs and campaigns developed to promote self-care, health, and well-being for our employees and their families. For your flexibility and routine: • Balance methodology applied with leadership and teams to strengthen communication, recognition, well-being, and work style/tools. Learn about our SER (Renner S.A. Employees’ Association), offering additional benefits: • Dental Plan; • Univers \- discounts at Raia and Drogasil pharmacies; • Pet Health Insurance; • Running Advisory Service; • Discounts at universities, schools, language courses, and professional training programs; • Movie tickets, theme park tickets, and much more. People with disabilities are welcome in all our opportunities. At Lojas Renner S.A., we believe that **People are our power**. We value each employee’s leadership and recognize that our growth occurs when we foster the development of those within our organization. This space features exclusive opportunities for you — an employee of Lojas Renner S.A. — who wishes to advance your career. Before applying, please review the Internal Mobility Policy available on Viva Engaje to understand the criteria and guidelines: Viva Engage \> Biblio S.A. \> 03\. Career and Development \> People and Movement UP \> Internal Selection Process \> Eligibility


