Ticket Seller

Customer service experience is required, along with proficiency in the Office suite and availability to work various shifts and weekends. Employment
- Customer service experience
- Knowledge of Office package
- Weekend availability

**Your mission will be:** ---------------------- Lead strategic continuous improvement projects, with strong emphasis on advanced analytics, risk and opportunity identification, and decision-making support. Act as a technical reference, mentoring teams and promoting the robustness of operational excellence programs. Expected outcomes: significant impact on performance indicators, sustainability of improvements, and knowledge dissemination. **Roles and Responsibilities:** ------------------------------- * Lead continuous improvement projects focused on resource optimization, productivity, and cost reduction, using continuous improvement tools and methods (DMAIC, Lean, Six Sigma, Kaizen, SMED, A3\...); * Support various departments with robust and more complex statistical analyses to identify opportunities and support decision-making; * Actively participate in communication flows across different organizational levels. * Support project leaders in cost calculation and validation with Finance/Controlling; * Engage in disseminating the Continuous Improvement culture and strengthening the factory’s Operational Excellence Program; * Partner with Operations areas, supporting problem-solving, indicator analysis, implementation of improvements, and kaizens; * Support implementation of the factory’s Operational Excellence pillars; * Disseminate knowledge by facilitating workshops (hands-on training) and participating in the Operational Excellence Academy by delivering training on various continuous improvement tools and methods; * Be present in Operations, visiting the Gemba and maintaining constant contact with operators; * Serve as a member, leader, or co-leader of TPM (Total Productive Maintenance) pillars. **And what do you need to fulfill your mission? (Requirements)** ------------------------------------------------------------------ **Required:** --------------- * Experience implementing continuous improvement projects of varying complexity. Experience in Good Manufacturing Practice (GMP) and/or pharmaceutical contexts is considered a plus; * Completed academic degree in Engineering (Chemical, Production, or related fields); * Knowledge of Gemba and interaction with operations; * Experience in TPM (Total Productive Maintenance); * Advanced Microsoft Office proficiency; * Lean Six Sigma Black Belt certification; * Intermediate to advanced English proficiency. **Desirable:** * Experience with processes in cleanroom environments is considered a plus.
João Silva
Indeed · HR