Receptionist (Reserve Registration)

Description

Job Summary: Receptionist/Customer Service position focused on check-ins/check-outs, registration management, billing, and general guest support. Key Highlights: 1. Welcoming and proactive service to guests and event clients 2. Accurate and courteous check-in and check-out processing 3. Supporting other departments to ensure smooth service delivery **Occupation:** Receptionist/Customer Service R$ **Salary Expectation** Not specified **Number of Positions** 1 **Working Hours** Not specified **Education Level** Bachelor's degree (in progress) **City** Juiz de Fora \- MG * R$ **Salary Range** Not specified * **Number of Positions** 1 * **Working Hours** Not specified * **Education Level** Bachelor's degree (in progress) * **City** Juiz de Fora \- MG Applications for this opportunity close on **15/12/2025** ### **Job Description** Perform check-ins and check-outs, ensuring data accuracy and courteous service; attend to guests and event clients with warmth, attention, and proactivity; manage guest registrations and account entries, ensuring correct maintenance and updating of information; execute billing, issue invoices, and close accounts according to established standards; provide general guidance, answer questions, and resolve requests promptly and empathetically; operate front desk systems and controls responsibly and efficiently; support other hotel departments whenever necessary, ensuring seamless service delivery and prioritizing guest experience. ### **Prerequisites** Completed high school (bachelor’s degree in Tourism, Hospitality, or related fields preferred, either in progress or completed); prior customer service experience; intermediate English proficiency for conversation; proficiency in computer applications, especially Microsoft Office and typing; strong verbal and written communication skills with professional demeanor; ability to interact effectively with people and serve the public; capacity to work collaboratively in a team with empathy; flexibility in working hours, including weekends and holidays; willingness, proactivity, and eagerness to learn. ### **Benefits** Meal Allowance + Attendance Bonus (credited to Meal Allowance); meals on-site; discounts at affiliated pharmacies; life insurance; SESC and Senac partnership benefits; study grants; transportation allowance or fuel subsidy; Unimed health plan (available after 3 months); Uniodonto dental plan (available after 3 months). ### **Notes** Work Schedule System: 6 days on / 1 day off. Employment Type: CLT Applications for this opportunity close on **15/12/2025** #### **About the Company** #### **Location** *CHANCELLOR OSWALDO ARANHA STREET 20 • SAO MATEUS • 36\.025\-007 • Juiz de Fora \- MG*