Shifts: 1st Shift **06:00 \- 14:20, Sunday to Friday** 2nd Shift **14:20 \- 22:35, Sunday to Friday** 3rd Shift **22:27 \- 06:00, Sunday to Friday** **Key Responsibilities:** * **Trip Monitoring:** Monitor all trips in real time to ensure adherence to routes and schedules. * **Driver Support:** Maintain constant contact with drivers to guide them on routes, pickup/delivery times, and macro transmissions. * **Incident Management:** Identify and record potential incidents or route deviations, taking necessary actions for resolution. * **Data Analysis:** Review macros and other system information to ensure data accuracy. * **Customer Communication:** Prepare and send monitoring reports and delivery status updates to customers, keeping them informed about operational progress. **Requirements:** * Clear and concise communication skills for interacting with drivers and customers. * Proactivity and quick reasoning to handle unforeseen situations. * Familiarity with tracking systems and Microsoft Office suite. (Not mandatory, but a plus). If you identify with this opportunity and wish to grow within a solid company, please submit your resume! We look forward to meeting you!
João Silva
Indeed · HR
João Silva
Indeed · HR
