CUSTOMER SERVICE AND OPERATIONS ASSISTANT - LIMEIRA

Description

Job Summary: This position involves customer service via multiple channels, order management, product listing, and participation in meetings to report issues. Key Highlights: 1. Multichannel customer service (WhatsApp, Email, Social Media) 2. Order and product exchange management 3. Product listing on e-commerce platform DESCRIPTION Work will be 100% remote (home office), with possible in-person meetings for alignment (to be scheduled). You will handle customer service via WhatsApp, Email, and Social Media (Instagram and Facebook). Manage company orders and product exchanges. List products on the e-commerce platform. Participate in meetings and report issues to management. REQUIREMENTS * Personal computer and internet connection * Clear and concise communication * Fluent in Portuguese, with formal written proficiency * Empathy, patience, and resilience * Willingness to learn * Proactivity * Residency in Limeira, Piracicaba, Jundiaí, Campinas, São Paulo, Americana, Sumaré, or nearby cities. Position: CUSTOMER SERVICE AND OPERATIONS ASSISTANT \- LIMEIRA \| Salary: R$ 1\.000,00\. \| Education: High school diploma. \| Shift: Morning and afternoon. \| Department: Customer Service. \| Experience: 6 months. \| City: Limeira / SP