Description
Job Summary:
We are seeking a customer service attendant passionate about client interaction to join a dynamic team and grow within an environment that values excellence and innovation.
Key Highlights:
1. Dynamic and collaborative work environment
2. Opportunities for professional growth and development
3. Focus on excellence and innovation
About the Position
AMP Group is an innovative company distinguished by its strategic partnership as a banking correspondent of BMG, one of the country's leading credit institutions. We operate over 65 stores and employ more than 320 professionals, delivering efficient and accessible financial solutions while promoting financial inclusion and economic development for our customers.
At AMP Group, we value the talent and potential of our employees, offering a dynamic and collaborative work environment. With a focus on excellence and innovation, we provide opportunities for professional growth and development. If you seek a challenging and rewarding career where your efforts are recognized and rewarded—including competitive commissions—join our team!
Our core values are ethics, respect, transparency, responsibility, commitment, teamwork, and empathy. Join us and become an AMplayer!
Position: BMG BANK ATTENDANT
We are seeking an attendant to join our dynamic team. If you are passionate about customer service and wish to grow in an environment that values excellence and innovation, this position is for you!
Starting Salary: R$1\.830,00
Work Model: On-site; Monday to Friday, 9:00 AM–6:00 PM, and Saturday, 9:00 AM–1:00 PM.
Growth Opportunity: Structured career plan with real advancement possibilities.
\*\*\*Benefits:\*\*\*
* Uncapped Commission: Recognition for your dedication and results.
* Two Vacation Periods Per Year: In addition to the standard 30-day CLT vacation, additional time off is available.
* Meal Allowance: Average of R$600.00 per month (R$29.00 per day).
* Premium Basic Food Basket: Top market brands.
* Transportation Allowance: Up to three transit passes.
* Gympass
* Fuel Assistance: For those not using public transportation.
* Health Insurance (Sul América): Brazil’s largest independent insurance provider.
* Dental Insurance: Comprehensive oral health care.
* Telemedicine: Immediate access to medical specialties and psychology.
* Discounts at over 10,000 pharmacies.
* Psychotherapy Support: Mental well-being assistance.
* Discounts on Products and Services: Exclusive benefits for our employees.
* Birthday Day Off: Celebrate your special day with paid time off.
* Day-Off.
* Educational Partnerships: Discounts on courses and educational institutions.
* Training and Development Programs: Ongoing initiatives for continuous growth.
* Legal, Financial, Psychological, and Social Counseling.
* Flexible Remote Work: Remote work options when necessary.
* Quality of Life Program: Benefits focused on overall well-being.
* Work Environment: Modern and dynamic.
\*\*\*Key Qualifications for This Role:\*\*\*
* Completed high school education.
* Prior experience in sales or customer service.
\*\*\*Key Challenges:\*\*\*
* Delivering exceptional customer service to ensure satisfaction and loyalty.
* Efficiently managing and resolving customer requests and complaints.
* Staying updated on the company’s products and services to provide accurate information to customers.
* Collaborating with the team to continuously improve customer service processes.
* Monitoring and analyzing performance metrics to identify improvement opportunities.
Like all our openings, this position is committed to diversity and inclusion, regardless of any factor, profile, or characteristic. Elevate your career with AMP. To learn more about our company, visit our website at www.grupoamp.com.br.