Relationship Assistant

Description

Job Summary: We are seeking an Administrative Relationship Assistant with knowledge of social security processes to manage clients with empathy and professionalism at G7. Key Highlights: 1. Prompt and courteous customer service via WhatsApp and phone calls 2. Clarification of doubts and personalized support 3. Organization of data and document archiving We are looking for a Relationship Assistant who possesses solid knowledge of administrative procedures and regulations related to maternity benefits, and who can efficiently manage client requests with empathy and professionalism. About Us: At G7, we stand out for excellence in providing comprehensive social security advisory services. Our mission is to ensure a smooth and successful journey for our clients, and we seek professionals who share this vision. **Responsibilities and Duties** * Provide customer service via WhatsApp and phone calls, ensuring prompt and courteous service. \*Clarify doubts, provide clear and concise information, and offer personalized support according to client needs. \*Manage a client portfolio, ensuring continuous follow-up and strengthening of relationships. * Perform administrative tasks for the client portfolio, such as organizing data and accurately and systematically archiving documents. **Requirements and Qualifications** * Approximately 2 years of experience. * Experience in relationship management and administrative roles. * Excellent oral and written communication skills. * Intermediate Microsoft Office proficiency. * Resilience to work toward goals. * Ability to learn from feedback. * Organized, communicative, and focused profile capable of building and maintaining excellent client relationships. **Additional Information** * Fixed salary + commission. * Fixed: R$2\.100,00\. * Commission: Up to R$1\.000,00\. * CLT employment contract. * 100% on-site work - Alphaville. * Schedule: Monday to Friday, business hours. * Meal allowance. * Transportation/Mobility allowance. * Access to over 280 certified courses (Gupy Platform - Corporate Education). The Growth 7 Business Group exists to uphold the philosophy that: We are better when we LEARN, we evolve when we PRACTICE what we learn, and we grow as professionals and individuals when we ADVANCE with this knowledge. Is this also your life philosophy? Explore our opportunities and join our team!