Relationship Analyst

Description

**Relationship Analyst** **Main Responsibilities:** * Maintain close relationships with clients and collaborators, ensuring agile and efficient service. * Act as an intermediary between the company and assigned professionals, providing support on administrative, contractual, and operational matters. * Monitor the professional's journey within the company, guiding them on policies, procedures, and best practices. * Support client managers in managing collaborators, assisting in resolving daily demands and challenges. * Ensure clear and standardized communication of information regarding onboarding, vacations, leaves of absence, terminations, and other personnel movements. * Monitor professional satisfaction and engagement indicators, proposing improvements for talent retention. * Resolve conflicts and proactively identify and mitigate potential issues in the client-professional relationship. * Participate in strategic meetings and provide reports on relationship management and professional performance. **Requirements:** * Bachelor's degree in Business Administration, Human Resources, Psychology, or related fields. * Experience in customer service, contract management, or stakeholder relationship management. * Strong verbal and written communication skills. * Organizational and problem-solving abilities. * Knowledge of labor legislation and people management processes (preferred). * Ability to handle multiple tasks and deadlines. * Proficiency in Microsoft Office. Location: São Paulo/SP \- Easy access to Shopping Metro Santa Cruz Work Modality: Hybrid (2 to 3 days per week at the office) Working Hours: 9:00 AM to 6:00 PM, Monday through Friday If you match this position's profile, please send your resume to suzana.oliveira@decisionbr.com.br with the subject line: Relationship Analyst Job Type: Full-time CLT Compensation: R$2\.000,00 \- R$3\.500,00 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site