E-commerce Specialist

Description

Job Summary: We are seeking a proactive E-commerce Specialist to develop and operate BYD's online sales platform in Brazil, coordinating cross-functional teams and driving growth. Key Highlights: 1. Coordinate cross-functional teams during platform implementation 2. Manage daily operations and drive online sales 3. Analyze sales data and optimize strategies **Job Description:** Role Overview We are looking for a proactive, results-oriented E\-commerce Specialist to support the development and operation of BYD's online sales platform in Brazil. This role will be responsible for coordinating cross-functional teams during the platform implementation phase and driving continuous growth and optimization post-launch. Key Responsibilities E\-commerce Platform Implementation (Pre\-launch) Coordinate with internal teams, including Legal, Finance, Procurement, and IT, to support e\-commerce platform configuration Translate business requirements into actionable plans and ensure interdepartmental alignment Track milestones and key deliverables to ensure on\-time launch Support definition of operational processes (payments, logistics, returns, billing, etc.) **Assist in coordinating suppliers and partners (e.g.,** payment providers, logistics partners, system vendors) E\-commerce Operations \& Growth (Post\-launch) Manage daily e\-commerce operations, ensuring smooth platform performance and positive user experience Develop and execute strategies to drive online sales growth (traffic acquisition, conversion rate optimization, etc.) Monitor key performance indicators (KPIs), such as traffic, conversion rate, average order value, and sales revenue Plan and execute online campaigns, promotions, and product launches Collaborate closely with marketing teams on digital campaigns (SEO, paid media, social media, etc.) Optimize user journey and customer experience on the platform Coordinate with customer service team to improve satisfaction and resolve issues Data Analysis \& Reporting Analyze sales and customer behavior data to identify growth opportunities Prepare regular reports and insights to support business decision\-making Continuously test and optimize strategies based on data\-driven insights **Requirements:** Required Qualifications Bachelor’s degree in Business Administration, Marketing, E\-commerce, or related fields Experience in e\-commerce, digital operations, or online sales Strong project management and coordination skills Analytical mindset with experience in data analysis and reporting Familiarity with e\-commerce platforms, payment systems, and digital marketing tools Excellent communication skills and ability to work in cross\-functional environments Proficiency in Excel / Google Sheets / data reporting tools Advanced English proficiency Desired Qualifications Experience in automotive, consumer electronics, or retail sectors Exposure to international and dynamic environments Hands\-on experience with marketplaces or D2C (Direct\-to\-Consumer) platforms Experience with project management tools **Benefits:** * Fuel Allowance * Daycare allowance for dependents up to 2 years old * Health insurance * Dental insurance * Flexible working hours * Maternity Kit * 6\-month maternity leave and 20\-day paternity leave * Collective life insurance (Porto Seguro), with no payroll deduction * Meal allowance * Food voucher * Transportation voucher * Wellhub (Gympass)