SENIOR ADMINISTRATIVE ANALYST FOR THIRD-PARTY AND TEMPORARY WORKERS

Description

Job Summary: Work as a Senior Administrative Analyst, managing the full lifecycle of third-party and temporary workers, supporting decision-making, and actively participating in continuous improvement projects. Key Highlights: 1. End-to-end management of third-party and temporary workers 2. Support in developing dashboards and managerial reports 3. Participation in continuous improvement and automation projects **SENIOR ADMINISTRATIVE ANALYST FOR THIRD-PARTY AND TEMPORARY WORKERS** We are Coca\-Cola FEMSA (KOF), one of the world’s largest bottlers and distributors within the Coca\-Cola system. Every day, we serve over 381 million people across Latin America. Operating 56 manufacturing units and 249 distribution centers, our team of more than 97,000 employees enables us to represent over 169 leading brands across the territories where we operate. At Coca\-Cola FEMSA, every day is an opportunity to learn and grow. **Position Responsibilities:** * Execute and monitor the full lifecycle management of third-party and temporary workers, including onboarding requests, document control, database updates, offboarding, and SG3 system registration—ensuring compliance, accuracy, and adherence to established deadlines. * Receive, analyze, and route requests related to third-party and temporary worker management, ensuring process standardization, alignment with corporate policies, and effective support to requesting departments. * Support the development, testing, maintenance, and enhancement of Power BI dashboards and managerial reports related to third-party and temporary workers, overtime, absenteeism, and financial indicators—contributing to data-driven analysis and decision-making. * Update, validate, and maintain managerial databases (e.g., Managers Database and Separations Database – Unauthorized Access), ensuring data integrity, consistency, and reliability. * Participate in projects, alignment meetings, forums, and follow-ups led by the department, supporting system testing, implementation of operational improvements, and evolution of processes and systems. * Identify critical points and opportunities for improvement in operational processes, proposing corrective and preventive actions jointly with agencies, on-site teams, and partner departments. * Attend periodic meetings with HR professionals, Business Partners (BPs), suppliers, technical departments, and partners to align processes, KPIs, and operational requirements. * Support internal and external audits by assisting in non-conformance analyses, document organization, and implementation of improvements to mitigate risks. * Address operational emergencies by supporting business units and conducting on-site visits when required, per leadership direction. * Collaboratively manage temporary workers, monitoring action plans focused on quality, efficiency, and deadline compliance—from hiring through offboarding—ensuring alignment with company profiles and policies. * Contribute to continuous improvement studies and initiatives, emphasizing operational efficiency, digitalization, and process automation. * Support the design, consolidation, and analysis of service satisfaction surveys, delivering reports and inputs to enhance agency and partner experience. * Execute internal communications for the temporary workforce area, drafting and disseminating announcements to suppliers and managers per established guidelines. * Participate in KPI presentation meetings, performing critical analyses and supporting the development of corrective and preventive action plans. * Log, track, and route technical requests to responsible departments (Executive and FEMSA), ensuring traceability and timely feedback to involved areas. * Support monitoring of temporary staffing agencies’ performance, tracking KPIs and SLAs to ensure delivery quality and consistency. * Support financial control of temporary workers—including payroll verification, variable compensation, FTEs, and accruals—ensuring compliance and adherence to corporate deadlines. Monitor and control temporary worker positions, tracking open vacancies, active and closed contracts, and related process progress—ensuring proper position closure aligned with requesting departments and agencies. * **Required Qualifications:** **Education:** Bachelor’s degree in Administration, Human Resources, Law, Psychology, or related fields **Desired Experience:** * Experience managing third-party and temporary workers * Experience with audits, recruitment and selection, labor compliance, and supplier relationship management * Systemic vision and results orientation, with strong analytical capability and data-driven mindset * Proactive attitude, sense of urgency, and negotiation skills with diverse stakeholders * Clear, assertive, and collaborative communication, focused on supplier and internal department relationships * Ability to work under pressure and autonomously while ensuring governance and delivery quality * Profile oriented toward continuous improvement, innovation, and process optimization * Strong proficiency in Power BI and data analysis, with ability to structure reports, dashboards, and indicators that support decision-making * Experience analyzing and processing large volumes of data using tools such as Power BI and Excel, plus participation in process improvement and automation projects * Analytical profile capable of identifying process improvement opportunities, structuring KPIs, and supporting transformation and operational efficiency projects through data **Technical Skills:** * Advanced Office Suite * Power BI SG3\. * **What We Offer You:** * Profit-sharing program (PPR) * Health insurance plan * Dental insurance plan (optional, per employee choice) * Group life insurance * On-site cafeteria / meal voucher * Food allowance * Product purchase at prices per current price list * Pharmacy: payroll credit reimbursement * Credit cooperative * School Kit; delivered at the beginning of the school year for dependents * Birthday Kit * Christmas Kit Toy Voucher: delivered in October for dependents. * At Coca\-Cola FEMSA, we are committed to providing equal development opportunities for all candidates regardless of origin, race, marital status, age, political opinion, gender, creed, cultural affiliation or union membership, social or economic class, family situation, pregnancy, language, sexual orientation, gender identity, disability, illness, nationality or immigration status, and/or any other reason. We value diversity because it makes us stronger.