This opportunity is to work at a Telecommunications and Collections Services company, whose mission is excellence in service delivery, exceeding customer expectations. It will be an exchange of experience in this field, one of the fastest growing in Brazil. And thinking of you, the company offers training to improve your new role, in addition to a team of managers and quality monitors who will help you successfully achieve your goals. In the workplace, ethics and respect towards our customers, employees, and community prevail. Join this team! We await you in the selection process! **Responsibilities and duties** * Receive and make calls and provide support via WhatsApp and chat, aiming at credit recovery (collections), always prioritizing high-quality customer service; **Requirements and qualifications** * High school in progress or completed; * Basic computer knowledge; * Excellent verbal communication; * Good diction; * Emotional intelligence. **Additional information** The company offers: * Medical assistance; * Dental assistance; * Group life insurance; * Food allowance; * Meal allowance; * Transportation allowance; * Partnership with educational institutions; Pronali is a company specialized in administrative services, with specialized teams in the areas of **human resources**, **marketing**, and **storage** and **management of printed documents**. We operate in the cities of Jundiaí and Sorocaba, serving companies present in the sectors of **financial management,** **information technology**, **collections**, **legal consulting**, **sales**, and **call center**. Here, you will find open positions from all our clients. Our goal is to **create opportunities** for those who **want to be part** of an ambitious team. This could be **your chance to grow** in your professional career. Just below, you can check out our available positions. Come join the team!