Description
Job Summary:
In-person, telephone, and email customer service with a focus on problem resolution, feedback registration, and compliance with company policies to ensure service quality.
Key Highlights:
1. Multichannel customer service
2. Efficient resolution of problems and conflicts
3. Participation in training programs for improvement
* Serve customers in person, by phone, or via email, providing information about products and services;
* Record customer complaints, suggestions, and compliments;
* Resolve problems and conflicts efficiently and courteously;
* Participate in training programs to improve customer service;
* Follow company policies and procedures to ensure service safety and quality;
* Maintain a clean and organized workplace.
Compensation: R$1\.518,00 \- R$2\.690,68 per month
Benefits:
* Dental care assistance
* Childcare allowance
* Meal voucher
* Transportation voucher
Work Location: On-site