Negotiator | Remote

**Job Responsibilities:** * Develop negotiation proposals that deliver favorable outcomes for our clients; * Conduct active credit recovery through
- Negotiation skills
- Health insurance provided
- Remote work option

SVV is seeking an analytical, dynamic professional with experience in collections operations to monitor and optimize the operational performance of the Control Desk area. Main responsibilities: * Management and monitoring of dialing through the OLOS platform * Real-time tracking of operational KPIs * Strategic mailing management * Operational support and IT interface * Development of strategies to increase productivity and recovery * Monitoring of operators and operational performance Requirements: * Mandatory experience with OLOS * Experience in collections/call center operations * Knowledge of operational KPIs * Intermediate or advanced Excel skills * Analytical, agile profile with a results-oriented mindset On-site work A dynamic, strategic environment focused on professional growth. Minimum Education: Bachelor's Degree * Meal Allowance * Transportation Allowance * Life Insurance
João Silva
Indeed · HR