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Job Summary: Professional responsible for proactive and reactive customer service, analyzing customer history to clarify doubts and facilitate invoice payment in a collaborative and constantly evolving environment. Key Highlights: 1. Dynamic and collaborative environment of constant transformation and growth 2. Focus on professional development and quality of life 3. Diverse positions open to People with Disabilities **Have you ever considered working in a dynamic place within a collaborative environment of constant transformation and growth?** **Are you up-to-date with the world of technology and communication networks? Yes?! Then this position is for you!** **\#JoinTP** **Responsibilities and Duties:** Conduct proactive and reactive customer service to facilitate invoice payment; Analyze customer history prior to contact, aiming to correct and clarify doubts. **Salary:** BRL 1,518.00 \+ Benefits \+ Career Plan **Working Hours:** Various shifts **Schedule:** 6x1 rotating days off \| 06:20 AM **Work Mode:** On-site \| **Work Location:** São Gonçalo do Amarante (SGA) \- RN. **What We Are Looking For (Requirements):** * Be of legal age; * Completed high school education; * Customer service experience preferred, especially in collections or sales; * Prior experience in collections is a plus. **At TP, well-cared-for people deliver extraordinary results!** We are a market reference in benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: in just 3 months, you can take your next step. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR (Profit Sharing) – we recognize and reward your performance. * Meal Voucher and Food Voucher. * Fuel Voucher (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to gym networks. * Health Plan including dependents – we care for those you love. * Daycare Assistance: up to the child's first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and extended to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please also note that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—we wish you good luck!**
