Description
Job Summary:
Provide in-person, courteous, and friendly service to customers, resolve issues, deliver accurate information about products and services, and record and update customer data.
Key Highlights:
1. In-person and courteous customer service
2. Efficient resolution of problems and complaints
3. Teamwork to ensure quality service
**Responsibilities:**
* Provide **in-person** customer service.
* Greet and assist customers courteously and amicably.
* Issue service requests.
* Provide accurate information regarding products, services, and company policies.
* Resolve customer problems and complaints efficiently and satisfactorily.
* Record customer complaints, suggestions, and compliments.
* Record and update customer data in the system.
* Maintain a clean and organized service area.
* Collaborate with other service representatives to ensure quality service.
* And other related duties.
Employment Type: Full-time
Compensation: R$1\.648,35 per month
Benefits:
* Medical assistance
* Dental assistance
* Commercial agreements and discounts
* Meal allowance
* Food allowance
* Transportation allowance
Travel Availability:
* 100% (Mandatory)