Collections Technician

Description

Job Summary: We are seeking a Collections Assistant to join our team, with strong communication, negotiation, and conflict resolution skills to handle delinquent customers. Key Highlights: 1. Opportunity to join a dynamic and service-excellence-oriented team. 2. Focus on negotiation and conflict resolution with delinquent customers. 3. Essential: Excel proficiency, communication skills, organizational ability, and stress tolerance. **POSITION:** Collections Technician I **TEMPORARY BENEFITS:** Meal voucher R$23.30 \+ Shuttle service **WORK SCHEDULE:** Monday to Thursday: 8:00 AM to 6:00 PM; Friday: 8:00 AM to 5:00 PM – On-site attendance required on Mondays, Tuesdays, and Thursdays in 2024 **RESPONSIBILITIES:** Collections agent for delinquent Ambev customers **EDUCATION REQUIREMENT:** Completed technical education and/or currently pursuing higher education Office suite proficiency (Excel is essential) We are looking for a Collections Assistant to join our dynamic and financially service-oriented team. The ideal candidate must demonstrate strong verbal and written communication skills, along with proven negotiation and conflict resolution capabilities. Strong verbal and written communication skills. Negotiation skills. Knowledge of banking, notarial, and collections procedures. Proficiency in Excel and other management software. Organizational skills and attention to detail. Stress tolerance and ability to manage conflict situations. **MINIMUM EDUCATION LEVEL:** Technical course