Collections Negotiator

Description

Job Summary: VERSUO Financial Solutions is seeking a Collections Negotiator to manage customer relationships, negotiate payment plans, and document interactions. Key Highlights: 1. Maintain positive relationships with customers 2. Negotiate payment plans and customized solutions 3. Collaborate closely with the support team **VERSUO Financial Solutions is looking for a Collections Negotiator.** This role is critical to our company's success, and we are seeking a candidate with specific skills. **Requirements:** * Excellent communication skills and clear diction; * Proficiency in Microsoft Office suite; * Results-oriented mindset with consistent goal achievement; * Prior experience in negotiations and collections; **Responsibilities:** * Maintain positive customer relationships while focusing on collecting overdue payments; * Negotiate payment plans and customized solutions for customers; * Document all interactions and update customer information accurately and promptly; * Collaborate closely with the support team to ensure customer satisfaction; **Work Schedule:** * Monday to Friday, 9:00 AM to 6:00 PM; **Benefits:** * Transportation Allowance (VT); * Meal Voucher (VR) (R$30.00/day); * Profit Sharing (PLR); **Compensation:** * R$1.641,06 base salary + variable commission. If you consider yourself a proactive, results-oriented professional with excellent communication skills, we would love to meet you. Please send us your updated resume and a brief cover letter explaining why you are the ideal candidate for this position. Thank you for your interest, and we look forward to hearing from you. Minimum Education: High School Diploma (Secondary Education) * Work Schedule: Monday to Friday * Meal Voucher * Transportation Allowance * Commission