Collections Assistant

Description

Job Summary: Professional responsible for conducting active collections, payment negotiations, and monitoring the portfolio of delinquent accounts, ensuring all contact attempts are properly recorded in the system. Key Highlights: 1. Opportunity to work on active collections negotiation and management. 2. Focus on credit recovery and customer relationship management. 3. Essential role in maintaining the company's financial health. **MAIN RESPONSIBILITIES** \- Conduct active collections via phone, WhatsApp, and e\-mail \- Negotiate payment terms and conditions \- Issue bank slips (boletos) and duplicate copies \- Record contacts and agreements in the system \- Monitor the portfolio of delinquent accounts **TECHNICAL COMPETENCIES** \- Completed high school education \- Experience in collections or customer service (telephony) \- Basic knowledge of Excel Compensation: R$1\.518,00 \- R$1\.681,58 per month Benefits: * Dental assistance * Food basket * Life insurance * Meal allowance * Transportation allowance Experience: * Collections (Mandatory) Work Location: On-site