Job Summary: A professional for public-facing customer service, responsible for welcoming customers, providing information, and ensuring a positive experience. Key Highlights: 1. In-person customer service and support with agility and courtesy. 2. Registration of requests, complaints, suggestions, and compliments. 3. Contribute to quality and excellence in customer service. We are seeking a professional to provide public-facing customer service, responsible for welcoming customers, providing information, and ensuring a positive customer service experience. **Main Responsibilities:** * Provide in-person public-facing customer service, delivering information and clarifying doubts; * Offer customer support, addressing requests promptly and courteously; * Register requests, complaints, suggestions, and compliments; * Maintain organization of the service environment; * Follow company internal policies and procedures; * **Willingness to travel;** * Contribute to quality and excellence in customer service. **Requirements:** Strong verbal communication skills; Friendliness and courtesy in customer interactions; Proactivity and organizational skills; Ability to interact effectively with diverse customer profiles.
João Silva
Indeed · HR
João Silva
Indeed · HR
