We are looking for an organized professional who pays attention to details and communicates well to work in the Warranty Evaluation area. This person will be responsible for monitoring product warranty processes, ensuring that everything is properly analyzed and aligned with company standards. **Responsibilities:** * Monitor and manage product warranty processes; * Verify and analyze documents required for warranty approval, such as invoices, photos, and other information; * Support customers by answering questions and guiding them through warranty procedures; * Record and track requests in internal systems and control spreadsheets; * Ensure all processes are well-organized and completed within deadlines; * Assist in identifying process improvements within the department; * Follow internal company policies and procedures. **Requirements:** * Completed high school education; * Basic/intermediate knowledge of Microsoft Office, especially Excel; * Strong verbal and written communication skills; * Organizational skills and attention to detail; * Ability to handle controls, processes, and customer service; * Proactive, responsible, and committed attitude. * Prior experience in administrative roles, customer service, or after-sales will be considered a plus
João Silva
Indeed · HR
João Silva
Indeed · HR
