We are looking for a Collection Agent to manage client relationships, negotiate outstanding debts, and offer ethical, courteous, and efficient payment solutions. **Behavioral profile:** * Negotiation skills; * Proactive; * Interpersonal relationship skills; * Logical reasoning; * Ability to seek solutions that facilitate debt regularization; * Knowledge of banking, notarial, and collection processes; **Requirements:** * Completed high school education (a university degree in administration, accounting, or related fields is a plus); * Proficiency in Microsoft Office Suite; * Strong verbal and written communication skills; * Aptitude for negotiation; * Basic computer literacy; **Desired competencies:** * Persuasion and empathy; * Emotional control; * Results-oriented mindset; * Conflict resolution ability; * Teamwork.
João Silva
Indeed · HR
João Silva
Indeed · HR
