Printer Technical Assistant

Description

Job Summary: Ensure the availability and optimal operation of Ricoh printers by performing maintenance and basic support to guarantee excellence in customer experience. Key Highlights: 1. Support and maintenance of multifunction printers 2. Teamwork and pursuit of excellence 3. Opportunity for continuous learning **Position:** Printer Technical Assistant **Job Mission:** Ensure the availability and optimal operation of multifunction printers installed at client sites by conducting periodic inspections, supplying consumables, and providing basic user support—thereby ensuring excellence in the Ricoh product and service experience. * ️ **Main Responsibilities:** * Conduct periodic inspections to verify equipment functionality and condition; * Supply paper and toner to keep machines continuously operational; * Perform external cleaning and maintenance of equipment; * Provide basic user support for printing, copying, and scanning queries; * Promptly and systematically record and track service requests and technical incidents; * Escalate to specialized technical support when required, ensuring adherence to response time commitments; * Interact with courtesy and professionalism to strengthen the relationship between Ricoh and the client. **Requirements:** * Completed high school education; * Strong communication skills, collaborative attitude, and eagerness to learn; * Proactive, dedicated, and responsible profile; * Interest in professional growth within Ricoh Brazil Rua Ambrósio Molina, 1090 – Engenho de Melo – São José dos Campos/SP **Working Hours:** Monday to Friday, from 08:00 to 17:00 **Temporary Position** ***Period: 02/16/2026 to 03/17/2026 – ERICSSON Client \- Vacation Coverage Position, duration of 45 days.*** **Why Join Ricoh?** Here, we believe that **technology and people move forward together**. We value continuous learning, teamwork, and the constant pursuit of excellence. **Join the Ricoh family!** A company that grows every day and stands out in the remarkable world of technology and innovation. Minimum Educational Requirement: Technical Course