RECEPTIONIST

Description

Job Summary: The professional will greet employees, students, and visitors; control access; answer phone calls; and provide administrative support in an educational environment. Key Highlights: 1. Public service in an educational environment. 2. Administrative routine support. 3. Collaboration with various departments of the institution. **Hello, we are Cruzeiro do Sul Educacional!** We believe in the power to transform lives through quality and excellence in education! Here, we seek to connect diverse individuals so they can build a better world through education—through hard work, respect, and dedication—providing the best experience and supporting the learning journey of over 500,000 students. Cruzeiro do Sul Educacional S/A is one of the largest and most representative education groups in the country, with academically relevant educational institutions and recognized brands across their respective regions—from basic education schools to higher education institutions. Faculty members and professionals from diverse areas work in harmony to ensure this daily construction. We are constantly seeking new people to collaborate toward this goal—whether professionals seeking their first opportunity in the job market or highly experienced professionals. Do you identify with and believe in this purpose, and would you like to work with one of our brands? Join our team! We welcome you with open arms. To apply for one of our positions, please ensure all your information is up to date and complete. Feel free to register for all available positions that interest you—we only recommend completing one application process before starting another. **Responsibilities and Duties** **JOB MISSION:** Greet employees, students, and visitors on campus by identifying them, announcing their arrival, and directing them to their designated departments; answer and place phone calls, routing them to responsible parties to ensure high-quality public service; and support administrative routines while complying with institutional norms and procedures. **MAIN DUTIES / RESPONSIBILITIES:** * Greet employees, students, and visitors and control their entry and exit. * Identify and register visitors, verify the purpose of their visit, and guide them to the appropriate department according to their needs. * Provide telephone service by receiving and placing calls, supplying information, transferring calls to respective departments or individuals, and maintaining an updated schedule. * Receive and dispatch mailbags and correspondence, sorting and arranging deliveries to respective departments. * Organize information and plan daily tasks, as well as control and schedule services upon request. Maintain organization, cleanliness, and physical environment of the reception area. * Assist with administrative routines within the department and other departments as needed. Direct visitors to their destination departments, announce them to those departments, verify whether they can be received, and assist them as possible within institutional guidelines and norms. * Properly use systems and resources provided by the institution for job execution, in accordance with established norms and procedures. * Maintain constant communication with other departments and provide administrative support, including monitoring reception supplies inventory and requesting replenishment. * Comply with internal regulations, health, hygiene, and occupational safety standards applicable to the department, as well as compliance requirements and applicable corporate regulations. * Perform other duties inherent to the position or assigned at the discretion of the immediate supervisor, provided the employee is qualified and such duties align with their knowledge and experience—continuously staying updated and proposing improvements or innovations. **Requirements and Qualifications** **Education:** Completed High School **Computer Skills:** Basic Microsoft Office **Additional Information** **Working Hours:** 8:00 AM to 5:48 PM (Monday to Friday) **Benefits:** Medical Assistance, Dental Assistance, Meal Voucher, Transportation Voucher, Pharmacy Benefit, Total Pass, Study Grants—including two full scholarships (Undergraduate/Postgraduate). After three months of experience, you or your dependent (spouse or children) may begin studying with us, plus Life Insurance. Are you ready to contribute to our purpose of quality and excellence in education? Join our team! With 50 years of history, we are a reference in training healthcare professionals, offering traditional and pioneering courses in the region, as well as research through our prestigious Master’s and Doctoral Programs, accredited by CAPES. We also have a strong internationalization focus. Furthermore, we are increasingly recognized across other knowledge areas, offering a comprehensive portfolio of on-campus and distance undergraduate programs, postgraduate programs, extension courses, and partnership programs in Brazil and abroad. We connect students, faculty, staff, methodologies, communities, and the job market to deliver the best experience in higher education—guiding and supporting university students throughout their academic journey, thereby transforming lives and realities through education. We are part of Cruzeiro do Sul Educacional S/A, one of the largest and most representative education groups in Brazil, comprising academically relevant higher education institutions and brands recognized in their respective markets. Also explore the Cruzeiro do Sul Educacional and group brand careers portal: https://cruzeirodosuleducacional.gupy.io