Claims Analyst

Description

Job Summary: Claims Analyst for the travel insurance segment, responsible for analyzing and managing claims processes, interacting with policyholders and internal departments, and managing payments. Key Highlights: 1. Analyze and manage claims processes in the travel insurance segment 2. Directly contact policyholders and internal departments 3. Manage payments to service providers and law firms At Chubb, we are committed to diversity and inclusion. All our job openings uphold this principle; we encourage applications from people of all genders, races, sexual orientations, with or without disabilities, of all ages, or any other characteristic. If your profile matches this opportunity, apply here! * Analyze travel insurance claims, determine coverage eligibility, and communicate with policyholders, commercial teams, sponsors, and other departments within the company. Process payments to service providers and law firms related to Accident & Health (A\&H) claims. * Analyze and manage travel insurance claims processes, evaluating documentation, investigating causes, and making coverage decisions in accordance with internal policies and applicable regulations. * Directly contact policyholders, commercial departments, sponsors, and other company departments to clarify doubts, request information, and align processes. * Manage the payment flow to service providers and partner law firms related to Accident & Health (A\&H) claims, ensuring timely execution and accurate settlement of amounts. * Support continuous improvement initiatives by contributing to process reviews, automation of routine tasks, and updates to internal procedures. * Bachelor’s degree completed or in progress in related fields; * Organizational skills, dynamism, and proactivity to handle multiple simultaneous demands. * Strong writing and verbal/written communication skills, with ease in interacting across diverse departments and profiles. * Experience in claims analysis (preferred). * Proficiency in Microsoft Office Suite (Word, Excel intermediate level, PowerPoint). * Knowledge of insurance, insurance products, and insurance market processes. Familiarity with regulatory bodies overseeing the sector — SUSEP. * **Benefits:** * Remote work — 2 days per week; * Birthday Day Off; * Short Friday — early departure at 3:00 PM on Fridays; * Casual dress code; * Gympass; * Wellz — emotional well-being platform; * Go Fluent — language learning platform; * Meal and Food Allowance; * Medical and Dental Insurance; * Private Pension Plan; * Profit Sharing and Results-Based Incentive Program.