Training Supervisor - Itu/SP

Description

Job Title: Training Supervisor (NAV Planning) Location: Itu/SP \- On-site Join our team of stars! We are HEINEKEN Group, a place where people cultivate respectful relationships with our employees, society, and the planet. At heart, we carry \#HEINEKENPride, reflecting our passion for our heritage and the unquestionable quality of our beverages. We value diversity and know that a team composed of individuals with diverse profiles makes us as strong and unique as our brands. We aim to inspire and be part of transforming a better world for all people — not just some. This is our finest and most important toast! Here, we challenge ourselves to improve every day, pursuing innovation and agility to bring our star into every Brazilian heart and every Brazilian glass. And, of course, we celebrate our achievements with equal enthusiasm. So, does this resonate with you? If you have the courage to embrace new challenges and want to make a difference, let’s transform the beverage market together. Explore our opportunities! Your brilliance transforms our star! JOB MISSION Lead the development strategy for the area, identifying improvement needs and managing training programs. The focus is on elevating team performance and ensuring learning is directly aligned with organizational results and objectives. KEY RESPONSIBILITIES 1\. Responsible for the strategy and planning of the entire initial training process, refresher trainings, migrations, and new product launches — both individual and collective — defining which trainings are required for each employee and team, scheduling dates and times, and establishing the full activity schedule to be carried out with analysts. 2\. Management of the Analyst Team: Lead the team delivering trainings, ensuring teaching methodology aligns with sales or service processes. 3\. KPI Monitoring: Track company-defined metrics and analyze post-training results through reaction assessments, calibrations, monitoring activities, training indicators, and management reports. These may relate to outcomes generated by each professional, performance within the company, development of specific competencies, knowledge tests, and evaluation of training effectiveness. Additionally, this professional must report results via presentations, highlighting successes and necessary improvements. 4\. Develop engagement strategies to motivate employees in these activities, ensuring all participants are motivated to complete trainings and achieve optimal results. 5\. Onboarding of New Employees: Ensure the best strategy and integration flow for new hires — agile and effective — preparing consultants to confidently begin frontline work. 6\. Content Curation: Keep support materials and system manuals updated according to ongoing changes in processes, products, or campaigns. 7\. Collaboration with partner departments to align and prepare new content, communications, microlearning modules, and innovations. EDUCATION Bachelor’s degree (completed): Administration, Social Communication (Marketing, HR, Advertising, Journalism, or Public Relations), Logistics, Law, or related fields. Specialized Courses / Languages: Basic English (desirable). Technical Knowledge * Andragogy and Instructional Design: Proficiency in adult learning methodologies * KPI Management: Analytical capability to monitor learning metrics * Evaluation Models: Application of methodologies (Reaction, Learning, Results) * Technology Tools: Management of LMS platforms, e-learning authoring software, and presentation/design tools (PowerPoint, Canva) * Office Suite and Dashboards: Intermediate Excel and basic Power BI knowledge for data analysis and reporting * Diagnosis: LNT techniques and operational process mapping * Project Management: Familiarity with scheduling and methodologies Benefits We deeply care about your health! We offer Medical Assistance, Dental Assistance, Telemedicine, Pharmacy Card, Life Insurance, and Private Pension. Need psychological, legal, or financial support? Our ‘Count on Me’ program provides access to specialized professionals 24/7. What about your well-being? Enjoy Gympass to incorporate physical activity into your routine. Is your family growing? We offer our Pregnancy Program, thoughtfully designed for you! In addition, we provide 180-day maternity leave and up to 30-day paternity leave. To help with grocery shopping, we offer monthly Food Allowance\*; for daily meals, we provide Meal Allowance\* or access to our Cafeteria\*. Commuting to work? We offer Transportation Allowance\* or a company shuttle\*. Thinking about purchasing our products at a discount? We have Heistore — an exclusive store for employees. We are passionate about learning and, with your development in mind, we offer numerous courses through our HEINEKEN University, plus educational partnerships and language programs\*. To further develop our leadership, we offer Be Leader\* — an exclusive internal annual program fostering learning and connection among our Leaders. * Subject to eligibility. WE ARE HEINEKEN! In Brazil, we’ve grown significantly and are now entering an exciting new phase — driven even more passionately by our mission to become the best brewery for our teams, partners, customers, consumers, and society at large. We work with incredible brands loved by people and uphold values that guide a winning business model. We believe in our \#teamofstars and offer a light, informal, and respectful environment where all our people feel comfortable being themselves — thus becoming protagonists of their careers. This is how we move forward daily toward fulfilling our dream in Brazil: bringing our star into every Brazilian heart and every Brazilian glass. To learn more about HEINEKEN Group Brazil and our sustainability, Diversity, Equity & Inclusion initiatives — and other topics — visit our website.