




Job Summary: The Systems Supervisor organizes and monitors the team's workflow, manages processes, tracks KPIs, and provides technical support. Key Highlights: 1. Team leadership and management of systems teams 2. Development of control processes and reports 3. KPI management and goal tracking **Systems Supervisor** **Summary:** Organize workflow and ensure that the team (assistants, associates, and analysts) understand their assigned duties and tasks. Monitor team productivity and provide constructive feedback and guidance. Structure processes to streamline daily operations and generate metrics for upper management. **Responsibilities:** * Control and monitor team deliverables * Prepare control reports * Develop processes to improve control within the department and other company departments * Oversee onboarding training for new employees * Manage KPIs for Operations and other departments * Monitor key data and information for the department * Manage timekeeping records * Deliver feedback * Track deadlines and goals * Provide technical assistance to the team and other departments regarding system-related requests * Prepare managerial presentations * Represent immediate supervisors in extraordinary meetings and meetings with Executive Management * Perform other duties pertinent to the position and/or department **Job Requirements:** Currently pursuing postgraduate studies in Systems Analysis and Development Intermediate Microsoft Office proficiency Agile methodologies Knowledge of the new Public Procurement Law No. 14,133/2021 People management **Benefits:** Meal or Food Allowance Multi-benefit card Dental care plan Health insurance ❤ Life insurance Transportation allowance Partnerships with universities SESC partnership Birthday day off Wellhub.


