Description
At Kapazi, technology is a powerful ally in continuously improving our work. We are seeking a Senior Systems Analyst to provide support, maintenance, and enhancement for the TOTVS Protheus ERP system, contributing to process efficiency and cross-functional business integration. This role is essential to ensure system stability, continuous improvements, and a positive user experience.
**Responsibilities and Duties**
* Configure modules, set up routines, validate business rules, and monitor Protheus ERP integrations;
* Gather requirements from end-user departments and translate them into functional specifications;
* Conduct testing, user acceptance testing (UAT), and monitoring in development and production environments;
* Support users with operational questions, new processes, and system usage improvements;
* Document processes, workflows, requirements, business rules, and user manuals;
* Analyze data inconsistencies and perform data corrections following best practices;
* Monitor Protheus updates, releases, and patch packages;
* Support Protheus implementation, migration, and customization projects;
* Collaborate closely with ADVPL developers and external vendors;
* Respond to ERP Protheus-related tickets, providing functional and/or technical support as appropriate.
**If you love technology, possess an analytical mindset, a collaborative spirit, and seek growth alongside a company that values people, innovation, and forward-looking vision, join the Kapazi family.**
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**Requirements and Qualifications**
**Mandatory Requirements**
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* Completed undergraduate degree;
* Solid hands-on experience with TOTVS Protheus ERP;
* Proficiency in ADVPL/TL++;
* Functional knowledge of Protheus modules (e.g., SIGAFAT, SIGACOM, SIGAGPE, SIGACTB, SIGAEST, SIGAPCP, SIGAGFE, SIGAFIN, SIGAPCP, SIGAPON);
* Database knowledge (SQL Server);
* Strong process analysis and problem-solving skills;
* Excellent communication skills for interaction with technical and business teams.
* Behavioral competencies: Analytical mindset, Clear communication, Solution-oriented focus, Proactivity.
**Preferred Qualifications**
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* Experience with MVC in Protheus;
* Knowledge of WebServices / REST APIs in Protheus;
* Experience in Protheus implementation or version migration projects;
* Experience integrating Protheus with other systems.
**Additional Information**
**Essential Benefits**
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* **Transportation Allowance or Fuel Voucher:** Flexible option for your commute, with a legal maximum payroll deduction of only 6%.
* **Meal Voucher:** BRL 521.00. Fully covered by the company — at no cost to you!
* **On-site Meal:** Enjoy our dedicated cafeteria for just BRL 30.00 per month.
* **Parking:** Added convenience for those who drive.
* **Wellhub (Gympass):** Access to gyms, studios, health and wellness apps.
* **Life Insurance:** Fully free, offering greater security for you and your family.
* **Daily Bread Program:** Complimentary coffee served in the cafeteria before each shift begins.
**Caring for You Is Our Priority** (Benefits Effective After Probationary Period)
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* **Health Plan (Hapvida):** Comprehensive coverage for you, with optional inclusion of spouse and children. Co-payment and premiums adjusted according to age group.
* **Dental Plan (DentalUni):** Free for employees; available for dependents at affordable rates.
* **Pharmacy Benefit:** Easy medication purchases with a monthly limit of BRL 150.00, deducted directly from payroll.
**Explore Our Programs**
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**Koruja Program (Parental Support)**
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* **Welcome Baby Kit:** Upon your baby’s birth, we deliver a kit including a maternity bag, hygiene items, and a Kapazi baby play mat.
* **Daycare Assistance:** Financial support for mothers with babies aged 5 to 11 months.
* **Monthly Diaper Initiative:** We deliver **4 diaper packs per month** to employees with babies up to 1 year and 6 months old.
**Eduka+ Program (Development and Education)**
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* **Educational Partnerships:** Exclusive discounts at partner schools and universities.
* **Education Incentive:** Subsidy ranging from 25% to 70% for undergraduate and technical education. (Per internal program policy)
* **Corporate Library:** Encouraging reading through free loan of books across diverse genres.
**Kuide-se+ (Well-being and Quality of Life)**
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* **Annual Flu Vaccination Campaign:** Conducted yearly.
* **OnHappy:** Discount platform for travel, accommodations, and airfare — available from day one.
* **Mental Health Support:** Monthly active listening sessions with a psychologist, discussion circles, and psychotherapy subsidized by Kapazi at 50%. (Per internal program policy)
**Our Differentiators: Recognition, Culture, and Opportunity**
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* **“Who’s Missing Makes a Difference” Program:** Attendance-linked benefit. Meeting eligibility criteria entitles employees to an additional BRL 200.00 on their meal voucher.
* **“I Recommend” Program:** Employee referral program. For each successfully hired referral, the referring employee receives a Kapazi product voucher worth BRL 150.00. (Per internal program policy)
* **School Supplies Kit:** Distribution of school kits for children aged 4 to 14.
* **Internal Events:** Team integration and celebrations throughout the year.
* **Monthly Birthday Recognition:** Personalized Kapazi gift for employees celebrating birthdays that month.
**Work Schedule**
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Monday to Friday, from 08:00 to 18:00, with a 1h12 lunch break.
### **Here, we believe people build stories that transform spaces.**
#### **Our journey began in 1978 — simple, entrepreneurial, and purpose-driven. That’s how our founder, Mr. Perez, took his first steps: with creativity, close customer relationships, and the courage to innovate. That same spirit remains alive today and drives our constant evolution.**
We’ve grown, reinvented ourselves, and expanded. Today, we’re a national company with industrial units in Paraná and Alagoas, strategically located distribution centers across Brazil, and an operation connecting innovation, technology, customization, and sustainability. We serve thousands of retail points and deliver our solutions to multiple countries across the Americas.
#### **Here, we value:**
Ownership and collaboration
Purpose-driven innovation
Respect for people and diversity
Responsibility toward the future and the environment
Sustainable and shared growth
If you seek an environment where you can learn, grow, be heard, and make a difference, Kapazi may be the right place for you.
#### **Come build the future with us. Come be Kapazi!**