Job Summary: We are seeking an organized, analytical, and numbers-driven Junior Sales Administration Analyst with a passion for processes and cross-functional collaboration, to perform active prospecting and lead qualification. Key Highlights: 1. Active prospecting (outbound) across multiple platforms 2. Lead qualification and mapping of customer needs 3. Collaboration with marketing and sales to optimize the funnel **Company Description** Serasa Experian is Brazil's first and largest Datatech company. As a leader in risk and opportunity intelligence solutions—focused on credit journeys, authentication, and fraud prevention—we leverage cutting-edge technology, innovation, and top talent to transform risk uncertainty into the best decisions—helping individuals achieve their dreams and businesses of all sizes and sectors thrive. We have 22,000 people operating across 32 countries, and every day we invest in new technologies, talented professionals, and innovation to help all our customers maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100. **Job Description** We are looking for a Junior Sales Administration Analyst to join our team! If you are organized, analytical, and enjoy working with numbers, processes, and cross-functional collaboration, this role is for you. **Qualifications** **What We’re Looking For:** * Excellent verbal and written communication skills. * Ability to quickly learn about products and markets. * Organization and discipline to manage high volumes of leads. * Ability to handle rejection and demonstrate resilience in a dynamic environment. **Your Key Responsibilities Will Include:** * Conducting active prospecting (outbound) via email, phone, WhatsApp, and social media. * Qualifying inbound leads based on the Ideal Customer Profile (ICP) and MQL/SQL criteria. * Mapping customer pain points, challenges, and context. * Creating qualified opportunities and scheduling meetings for the sales team. * Keeping the CRM consistently updated with activities, interactions, and relevant data. * Collaborating with Marketing and Sales to improve funnel quality. * Tracking metrics such as: lead volume, response rate, SQL conversion rate, meetings held, and pipeline generated. * Developing outreach cadences and scripts to increase conversion. * Testing new acquisition strategies and prospecting workflows. **Additional Information** Serasa Experian is much more than you imagine. Driven by our purpose—to create a better future by expanding opportunities for individuals and businesses—in Brazil we are over 4,000 people working across diverse teams and specialties. Here, every skill and form of diversity complements one another, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with personal commitments and interests—prioritizing well-being. We are deeply dedicated to being one of the country’s best and most innovative employers—enabling incredible experiences and careers for our people. Our strong “people-first” approach is externally recognized through numerous industry certifications: we’ve been awarded Great Place To Work™ in 24 countries and hold the international Top Employers certification; we’re also recognized as one of the best companies for young professionals and maintain a 4.6 rating on Glassdoor. Each recognition affirms that we’re on the right path—delivering an ever-better workplace for our talents. Experian Careers \- Creating a better tomorrow together Find out what it’s like to work for Experian by clicking here
João Silva
Indeed · HR
João Silva
Indeed · HR
