Description
Job Summary:
We are looking for a professional passionate about simplifying people's financial lives and driving business growth—someone who takes initiative and makes a difference within a collaborative team.
Key Highlights:
1. A purpose-driven career and collaborative teamwork to make a difference
2. Focus on simplifying financial life and driving business growth
3. A team that values diversity and fosters a strong culture
When you think about your career, what comes to mind? Purpose? Collaboration? Taking initiative to make a difference? At PagBank, we offer all this—and much more.
We’re seeking people who proudly wear our jersey—individuals eager to simplify people’s financial lives and drive business growth!
Ready for a career that delivers greater returns? **Check out this opportunity and \#JoinPagBank!**
**Responsibilities and Duties**
* Handle and create Excel reports.
* Update performance dashboards with target achievement metrics.
* Develop route corrections to meet KPIs.
* Review reports for data validation.
**Requirements and Qualifications**
* Bachelor’s degree completed or in progress in Business Administration or related fields.
* Advanced Excel proficiency.
* Experience in call center staff roles (e.g., supervisor, analyst).
* Familiarity with tools such as Genesys Cloud, Power BI, and Power Query.
* Proficiency in call center tools.
**Additional Information** **To stand out in this role, it would be great if you also have:**
* Knowledge of Statistics for forecasting.
* Experience in long-term planning.
You might know us from our payment terminals or memorable commercials—but we’re so much more!
Every day, we develop products and solutions inspired by our purpose: simplifying financial life for individuals and businesses.
We work to transform how people manage money—opening new possibilities to help them achieve their dreams. **How do we do it?**
**With People**
We’re a team that plays together! Here, we value all forms of diversity—including race/ethnicity, gender, age, origin, disability, sexual orientation, family composition, and aesthetics.
**With Technology**
A disruptive and innovative spirit is in our DNA: we’re part of UOL Group, a 100% Brazilian company, internet pioneer since 1996, transforming people’s lives for over two decades.
**With One Culture**
We uphold a strong, unique culture that propels us beyond limits—enabling continuous growth and sustainable business success.
**We are one of the largest digital banks in the country and among the most profitable fintechs in the sector.**
**To experience all this, you’ll enjoy a comprehensive benefits package that truly makes a difference:**
* Meal allowance and/or food voucher.
* Health and dental insurance.
* Life insurance.
* Partnerships with TotalPass and ZenKlub.
* Extended maternity and paternity leave.
* Childcare allowance.
* Discounts of up to 50% on postgraduate programs and MBAs offered by top institutions, including FIA, FAAP, and PUCRS.
**And more:**
* No dress code: wear whatever makes you feel comfortable.
* \#HappyBirthday: Birthday day off.
* Baby Gift: gift for newborns.
**Ready for a career that delivers greater returns?** Join our unbeatable team!
**\#JoinPagBank.**