Commercial Support Analyst

Description

To join our team, we seek professionals who want to contribute to our mission of **improving the lives of an increasing number of people.** If you have an innovative profile, think outside the box, and enjoy working in a modern and dynamic environment, this opportunity is for you. Join us on this journey. **\#JoinSynvia** **Responsibilities and duties** **Activities:** * Handle and route operational requests from the sales team; * Guide sales representatives on processes, workflows, and internal operations; * Support the resolution of issues related to customers, orders, and services; * Ensure prompt responses and follow-up on open requests. **Requirements and qualifications** **Requirements** * Currently enrolled in or graduated from a Bachelor’s degree program in Business Administration, Commercial Management, or related fields; * Intermediate proficiency in Excel and data organization; * Experience with CRM or management systems is desirable; * Prior experience in commercial, administrative, or customer service roles; * Familiarity with support routines or cross-departmental coordination; * Experience supporting commercial teams is desirable. **Additional information** **Work location:** * Paulínia/SP **Work schedule:** * Monday to Friday, 8:00 AM to 5:00 PM **What benefits do we offer?** * Transportation allowance; * Parking (subject to availability); * Health insurance plan with no monthly premium for the employee, with co-payment for exams and consultations; * Dental insurance plan with co-payment for the monthly premium; * Life insurance at no cost to the employee; * Flexible meal/food allowance; * SESC partnership; * Physical wellness program — TotalPass; * Day Off — Healthcare professionals; * Childcare allowance (per internal policy). We are a company with a young, innovative culture and a passion for our mission of **improving the lives of an increasing number of people.** Present in Campinas, Paulínia, and São Paulo, we support the pharmaceutical industry in developing and registering new medications and provide diagnostic services to laboratories across Brazil. **OUR WAY OF WORKING** With 20 years of experience in health and technology and over 800 employees, our culture is guided by core values: **integrity; ownership; and innovation and excellence**. We believe in the positive impact of our work through our teams and services, which is why we encourage professional development for our employees and offer Internship, Apprenticeship, and Career Acceleration programs. Do you identify with Synvia? Let’s improve the lives of an increasing number of people—together?