Description
Job Summary:
The Warranty Assistant will be responsible for entering and invoicing warranty processes, controlling labor and services, regularizing blocked warranties, and generating productivity reports.
Key Highlights:
1. Work for the fastest-growing automotive company in Brazil
2. Opportunity for PCD (Persons with Disabilities)
3. Cooperative environment with opportunities for professional growth
We currently have an opening for a WARRANTY ASSISTANT!
Have you ever considered working for the fastest-growing automotive company in Brazil—one of the country’s largest employers?
And if you are a person with a disability (PCD) seeking professional opportunities, this recruitment process is especially—and primarily—for you! We believe in diversity and inclusion, recognizing that differences serve as fuel for greater growth and development.
Learn more about the position details and apply now! We want to meet\-you!
**Responsibilities and Duties**
* Enter warranty and billing processes, receiving them from consultants, verifying vehicle, customer, replaced parts, labor, and other data to invoice them and communicate with the manufacturer via entry into its warranty portal;
* Maintain control over labor and services by recording productive hours across departments: Bodywork, Mechanics, After-Sales Services, and Warranty—registering them via system to support production control and monthly commission settlements;
* Regularize “blocked” customer warranties by verifying vehicle mileage to confirm delays in scheduled maintenance intervals, contacting the manufacturer to request regularization and conducting follow-ups to obtain approval and ensure timely customer service, thereby guaranteeing customer satisfaction and loyalty;
* Generate daily summary reports of recorded entries for productivity monitoring, labor cost tracking, and immediate supervisor awareness;
* Perform other related duties.
**Requirements and Qualifications**
* Completed high school education;
* Proficiency in Microsoft Office suite (PowerPoint, Excel, etc.) is desirable;
* Availability for 100% on-site work.
**Additional Benefits**
* Medical assistance;
* Dental assistance;
* Life insurance;
* Transportation allowance;
* Meal voucher;
* Totalpass.
#### **Working at the largest CAOA Chery dealership network in Brazil is a unique opportunity for those seeking professional development and a successful career. At D21 Motors, we believe perseverance, determination, and teamwork are essential to achieving our goals and results.**
#### **Our workplace is cooperative, and we offer numerous opportunities for our employees’ professional growth.**
#### **If you’re ready to join a winning team and work for a leader in the automotive industry, come join us!**