Job Summary: Sell parts, provide customer service, conduct prospecting, and organize the workplace to ensure customer satisfaction and loyalty. Key Highlights: 1. Proactive and detailed handling of parts requests and quotations. 2. Active participation in promotional activities and workplace organization. 3. Commitment to quality, dedication, and a specialized team. For over 80 years, Grupo Luchini has built its legacy and established itself as one of Brazil’s strongest automotive dealership groups. Founded by brothers Abílio, Flávio, and Mário Luchini, it began as a mechanical workshop in Jundiaí, driven by hard work and a vision for growth. Over time, the business evolved into a Chevrolet dealership and expanded to sell brands such as Studebaker, DKW, and agricultural implements—giving rise to its agricultural division, Luchini Tratores, now present across several cities in Minas Gerais. Today, Grupo Luchini is a benchmark in the automotive sector, with operations in key cities across São Paulo State. Luchini Chevrolet operates in Jundiaí, Atibaia, and Bragança Paulista. Valec Renault serves Jundiaí, Campinas, Valinhos, and Sorocaba, while Valec Nissan in Sorocaba stands out statewide. Honda Chroma is present in Jundiaí, Bragança Paulista, Vinhedo, and Atibaia. Most recently, the group expanded further with the arrival of Valec Geely, reinforcing its commitment to innovation and new technologies in the automotive market. The Group also operates an Ipiranga gas station in Jundiaí and used-car dealerships in Campinas and Sorocaba. Remaining true to its founding principles, Grupo Luchini continues its commitment to quality, dedicated customer service, and specialized teams that make a difference in every customer’s journey. If you want to join an innovative and passionate team in the automotive sector, Grupo Luchini is the ideal place for you! **Responsibilities and Duties** Sell parts strictly in accordance with the company’s Sales Policy. * Promptly handle all parts requests (leads / phone / WhatsApp). * Actively prospect customers via the PLR3 tool using phone and/or WhatsApp, leveraging the system’s customer database and updating records as needed. * Actively participate in promotional events (Events) for parts sales when requested. * Participate in workplace organization, including parts allocation and correct identification of part references. * Prepare quotations for customers through proper system registration to maintain an updated database of active customers and comply with current tax requirements. * Register 100% of received quotation requests in the system to support future sales prospecting and measure received quotations (sales conversion). * Record lost sales due to parts unavailability, alerting the supervisor for analysis and restocking when necessary. * Return customer calls promptly upon request or when pending parts arrive. * Answer external calls promptly. * Specify, when required, the conditions for servicing and/or returning parts under warranty for completed sales. * Maintain personal appearance (uniform, ID badge, etc.) and avoid frequent personal cell phone use during working hours. * Actively participate in internal and external audits when required. * Comply fully with the company’s “Code of Conduct Manual”. * Keep your workstation clean and organized, and maintain the parts inventory according to 5S standards. * Safeguard customer documents, complying with the General Data Protection Law (LGPD). **Requirements and Qualifications** **Completed High School Education;** **Basic computer skills;** **Organizational skills and attention to detail;** **Basic knowledge of safety and storage regulations;** **Additional Information** Health Insurance \- employee-funded \- preferential rates. Dental Insurance \- employee-funded \- preferential rates. Meal Voucher (CAJU Card, VISA brand) \- BRL 27.00 per day (average monthly load of BRL 500.00 to BRL 600.00), with a 15% payroll deduction from the loaded amount. Transportation Voucher \- 5% payroll deduction. Birthday Day Off. Renault has innovated and manufactured vehicles in Brazil since 1998, the year the Ayrton Senna Complex was inaugurated in São José dos Pinhais, Paraná. Over two decades, the brand has produced approximately 3 million vehicles and nearly 4 million engines for both the domestic market and various U.S. states. VALEC RENAULT was founded in the same year as Renault’s Brazilian factory inauguration, in 1998, starting with its dealership in Jundiaí (SP). Thereafter, with ambitious goals, Valec Renault continued investing in the regional automotive market. In September 2000, it expanded to Sorocaba. Four years later, in 2004, it entered Campinas, and in June 2005—due to its success—Valec opened its second location in that city. In December 2011, the Valinhos store was inaugurated. Thus, with 25 years of tradition, Valec Renault has solidified its presence in the region, even extending beyond the cities where it operates. Many factors contributed to this achievement. Valec believed in expanding its services and enhancing qualifications across all sectors. Accordingly, in addition to offering the full range of brand-new passenger vehicles, it is a reference in commercial vehicles, providing maintenance and vehicle customization to meet each customer’s specific needs. With a highly specialized team, Valec Renault’s Pro+ professionals serve PCD (People with Disabilities), taxi drivers, fleet customers, and professional clients. Beyond guiding customers in selecting their ideal vehicle, they advise on optimal payment methods and recommend the most suitable service packages for each case. Valec customers also benefit from security and convenience during maintenance. Fixed-price maintenance packages, service completion within 60 minutes, and certified mechanics ensure high-quality service delivery and address all customer inquiries. All this is supported by special conditions and genuine parts from the largest interior parts counter—a key differentiator of Valec Renault. More recently, aligning with Renault’s and the world’s evolution, Valec became Renault’s electric mobility hub, serving as an authorized dealer for Renault electric vehicle sales and maintenance. Additionally, in 2022 Valec received Renault’s ESG Award, recognizing its initiatives in environmental, social, and governance areas implemented daily within the community and among its employees. Clearly, Valec Renault remains committed to continuous evolution—keeping pace with the automotive market and its customers’ lifestyles—always striving to deliver the highest quality and excellent service they deserve.
João Silva
Indeed · HR
João Silva
Indeed · HR
