




Job Summary: Professional responsible for customer service, answering questions about Samsung products, data transfer, and preliminary analysis of defective devices. Key Highlights: 1. Customer service and support 2. Samsung product knowledge 3. Data transfer and device analysis **RESPONSIBILITIES:** Customer service, answering questions regarding SAMSUNG products, data transfer to new devices, preliminary analysis of defective devices, and other related activities. **SKILLS AND PROFILE:** * Excellent Portuguese (spoken and written), * Basic knowledge of Microsoft Office Suite (Word and Excel) * Must reside in Jundiaí **PREFERRED QUALIFICATION:** Mobile software course. **COMPENSATION:** Meal or food allowance of BRL 400.00 (per month) \+ Transportation allowance or fuel voucher proportional to the transportation method used \+ TotalPass \+ Performance bonus **WORK SCHEDULE:** Monday to Saturday: 1:00 PM to 9:00 PM\. Employment Type: Full-time, CLT permanent contract Salary: BRL 1,815.00 per month Benefits: * Fuel allowance * Food allowance * Meal allowance * Transportation allowance Selection Question(s): * Do you have experience in public-facing customer service? * Do you have knowledge of mobile phone configuration? * Do you reside in Jundiaí? Work Location: On-site


