E-COMMERCE ANALYST - Vila Maria

Description

Job Summary: E-commerce Analyst responsible for full marketplace management, customer service, support in commercial activities and digital marketing, order management, and data analysis. Key Highlights: 1. Full marketplace and product management. 2. Support in commercial activities and digital marketing. 3. Performance analysis and improvement suggestions. Recruitment and selection company seeking an E\-commerce Analyst professional in São Paulo (Vila Maria). Encontrate is a platform that connects service providers with clients seeking solutions. The company focuses on facilitating hiring and optimizing service processes. **Responsibilities:** Full management of marketplaces, including product listing and updates (descriptions, images, prices, and inventory) and ERP integration. Customer service, post\-sales support, and resolution of requests. Support in commercial activities such as campaigns, promotions, and coupons, plus tracking results and generating reports. Assistance in digital marketing activities (email marketing, social media, SEO, and paid traffic) and monitoring of paid traffic campaigns. Order and logistics process management, including deliveries, returns, and refunds. Performance, customer behavior, and conversion metric analysis, with suggestions for continuous improvements. Tasks related to standard E\-commerce Analyst routines. On\-site work in São Paulo / SP. Previous experience as Online Sales Specialist, E\-commerce Manager, E\-commerce Coordinator, or Digital Marketing Analyst may indicate alignment with some responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: 4\.500,00 * Profit Sharing * Cafeteria * Parking * Transportation Allowance **Additional Information:** * Contract: Permanent \- On\-site. * Schedule: Full\-time * Working Hours: Monday to Friday, from 08:00 to 17:48\.