Call Center Agent

**Job Opening for Call Center Agent** **Fully remote work!** **Requirements:** * Fluent English. * Calm, patient, and organized. **Responsibilitie
- Fully remote work
- Fluent English required
- Customer service and telemarketing tasks

**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:30 AM to 5:30 PM, with a 1-hour lunch break. **Level:** Professional **Employment Type:** Permanent – CLT * Provide service to Cooperados; * Update Cooperados' registration data; * Verify and submit credit operations; * Verify files and open accounts; * Offer products and services; * Assist in managing portfolio delinquency, among other duties. **Requirements:** **Mandatory Requirements:** * Completed or currently pursuing a Bachelor's degree in Accounting, Business Administration, Economics, Law, Engineering, or related fields; * Basic knowledge of Microsoft Office Suite. **Desirable Requirements:** * Knowledge of products and services; * Experience in customer service and negotiation; * Active ANBIMA certification. * **Respect and appreciation for people are core to our values; additionally, we run inclusive initiatives, and all our positions are open to persons with disabilities (PCDs).** * **We will contact you via e\-mail. Please stay alert! :)** **Benefits:** Seniority Bonus, Childcare/Babysitter Allowance, Education Allowance, Day\-Off, Extended Maternity Leave, Performance Incentive Plan, Health Insurance, Dental Insurance, Salary, Life Insurance, Sicoob University, Meal Voucher, Food Voucher, Transportation Voucher, Wellhub, Zenklub
João Silva
Indeed · HR