Collections Assistant

Description

Job Summary: The professional will be responsible for proactively and courteously collecting payments from students, focusing on preventive actions and supporting the student experience through phone calls and relationship management. Key Highlights: 1. Focus on student relationships and experience 2. Dynamic and collaborative work environment 3. Real opportunity for professional growth **Location:** Grau Técnico – Campinas Unit **Working Hours:** Monday to Friday – 1:00 PM to 10:00 PM Saturdays – 1:00 PM to 5:00 PM **Responsibilities:** * Proactively and courteously collect payments from students; * Perform preventive actions, ensuring organization and monitoring of payments; * Support initiatives aimed at enhancing the student experience through clear and empathetic communication; * Focus primarily on **phone calls and student relationship management**. **Requirements:** * Strong verbal communication skills; * Organization and discipline; * Prior collections experience is a plus. **Benefits and Opportunities:** * **Fixed salary \+ commissions and performance-based bonuses;** * Dynamic and collaborative work environment; * Real opportunity for professional growth. Employment Type: Full-time CLT Compensation: Starting from R$1\.821,63 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site