Customer Service Assistant

Description

**Job Description:** We are seeking a professional to provide necessary customer support, clarify inquiries, and record service information in the system. The ideal candidate must communicate clearly and objectively, demonstrate ease in teamwork, and act with empathy, patience, agility, and organization. **Responsibilities:** * Provide customer support by clarifying questions and delivering accurate information. * Record all service interactions in the system clearly and objectively. * Maintain efficient and high-quality communication with customers via phone, e\-mail, and social media. * Collaborate with the team to ensure customer satisfaction. **Note:** \- Working hours: Monday to Friday, from 07:00 to 17:00 \- 8-hour shift Additional compensation: 13th salary, overtime pay, **Requirements:** * Prior experience in customer service or sales via phone, e\-mail, and social media. * Strong communication skills, empathy, patience, agility, and organization. * Proficiency in Microsoft Office Suite. * Familiarity with social media platforms and their customer service and communication tools. * Completed High School education. * Ability to work collaboratively in a team. * Flexibility and adaptability. * Excellent communication skills. * Experience in the field. Compensation: R$2\.135,00 per month Benefits: * Fuel allowance * Meal allowance * Food voucher * Transportation voucher Experience: * Customer Service (Mandatory) Work location: On-site