Controls and Risks Assistant

Description

**Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Not specified **Employment Type:** Permanent – CLT Hello! Sicoob Unique BR has an opportunity for you. We are seeking a **Controls and Risks Assistant** to work at our credit cooperative, helping ensure the security and efficiency of our processes. If you are organized and detail-oriented, join our team. Job responsibilities: * Liaising with external customers – Supporting the handling of requests from customer service channels (Customer Service Center, Reclame Aqui, Ombudsman, member support); * Supporting internal communication between headquarters and branches (via phone calls, video calls, and e\-mail); * Clarifying basic inquiries; * Performing basic analysis and controls; * Reading internal regulatory documents and directing them to responsible leaders when necessary; * Supporting fraud prevention and combat initiatives; * Reading internal regulations and communications; * Assisting in tracking internal deadlines; **Requirements:** * Completed or ongoing undergraduate degree in Administration, Accounting, Law, or related fields. * Basic knowledge of Microsoft Office suite. * Proactive, active listener, organized, team-oriented, and communicative. * Prior experience in controls or risk management is desirable. **Benefits:** Medical assistance, dental assistance, childcare allowance, education allowance, day off, parking, influenza vaccination, profit-sharing program, ANBIMA certification reimbursement, life insurance, uniform, meal/voucher allowance, transportation voucher, Wellhub/Gympas