Description
**Description and Responsibilities:**
**Working Hours:** 8:00 AM to 5:00 PM / Monday to Friday\-Friday
**Level:** Operational
**Employment Type:** Permanent – CLT
Provide service to cooperative members; Deliver telephone support to cooperative members; Address the needs of cooperative members; Contribute to achieving organizational results and established targets; Assist in developing commercial proposals for products and services to cooperative members; Support maintaining up-to-date cooperative member records; Direct and expedite service delivery to cooperative members; Assist cooperative members with electronic access support and usage of electronic channels; Formalize approved renegotiation proposals.
**Requirements:**
Bachelor’s degree completed or in progress in Administration, Accounting, Economics, or Management Processes; or related fields in finance; Intermediate-level proficiency in Microsoft Office suite; Basic knowledge of sales techniques; Prior experience in commercial roles and customer service; Ability to communicate clearly and concisely (verbally and in writing); Teamwork skills; ANBIMA certification is a plus; Strong communication and interpersonal skills.
**Benefits:**
Gym allowance, Daycare allowance, Education allowance, Internal benefits, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Transportation voucher