Description
Job Summary:
A travel agency is seeking an administrative assistant to provide in-person, telephone, and digital customer service, delivering comprehensive sales and post-sales support, as well as assisting with administrative routines.
Key Highlights:
1. Complete customer service (in-person, phone, digital)
2. Sales and post-sales support in the tourism sector
3. Essential support for administrative and operational routines
A travel agency in Diadema is seeking an Administrative Assistant and Customer Service professional.
**Responsibilities:**
Provide in-person, telephone, and digital customer service for the travel agency, offering full support throughout the sales and post\-sales process. Assist with administrative routines, including organizing and managing physical and digital documents. Support the issuance and verification of travel reservations, quotations, and tourism service contracts. Update customer, supplier, and partner records in internal systems. Support commercial and operational teams in tracking requests and trips. Record information in spreadsheets and systems, ensuring accurate data entry.
**Desired Qualifications:**
**Education:** Completed high school
**Experience:** Prior experience required
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Meal Allowance
* Meal Voucher
* Transportation Voucher
**Additional Information:**
* \#UrgentOpening
* Contract Type: Hybrid \- Hybrid work arrangement.
* Candidates from São Bernardo do Campo, Santo André, São Caetano do Sul, or Taboão da Serra are also eligible for this position.
* Duration: Full-time
* Working Hours: Business hours. Monday to Friday.