Description
Job Summary:
A travel agency is seeking an Administrative Assistant and Customer Service professional to support customers and administrative routines, ensuring smooth sales and post-sales processes.
Key Highlights:
1. In-person, telephone, and digital customer service
2. Administrative routine support and document organization
3. Support for the sales and operations teams
The travel agency seeks an Administrative Assistant and Customer Service professional in São Bernardo do Campo.
**Responsibilities:**
Provide in-person, telephone, and digital customer service for the travel agency, supporting clients throughout the entire sales and post-sales process. Assist with administrative routines, including physical and digital document organization and control. Support the issuance and verification of reservations, quotations, and tourism service contracts. Update customer, supplier, and partner records in internal systems. Support the sales and operations teams in tracking requests and trips. Record information in spreadsheets and systems, ensuring accurate data entry.
**Desired Qualifications:**
**Education:** Completed high school
**Experience:** Prior experience required
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Meal Allowance
* Meal Voucher
* Transportation Voucher
**Additional Information:**
* \#UrgentOpening
* Contract Type: Hybrid — Hybrid work model.
* Candidates from Santo André, Diadema, São Caetano do Sul, or Mauá are also eligible for this position.
* Duration: Full-time
* Working Hours: Business hours. Monday to Friday.