Job Summary: A professional responsible for external prospecting, sales, reseller loyalty building, route management, and commercial performance indicator tracking, ensuring the execution of sales strategies and on-site problem resolution. Key Highlights: 1. External activities focused on prospecting and achieving sales targets 2. Strategic sales development and opportunity identification 3. Reseller relationship management and loyalty building Responsible for performing external activities related to prospecting, presentation, and achievement of external sales targets, ensuring route execution, compliance with commercial indicators, and implementation of company-defined sales strategies. Works directly in the field, monitoring activities, supporting client negotiations when necessary, and ensuring proper adherence to service standards, sales approach, and sales processes. Responsible for monitoring individual and collective performance of prospected sales, providing continuous assessments, promoting strategic sales development, and identifying opportunities for improvement and growth in results. Also plans operational routes, organizes logistics for external visits, delivers proposals to the field for customer portfolio loyalty, tracks performance indicators, and prepares managerial reports for leadership, contributing to strategic decision-making. Additionally, ensures operational discipline, compliance with company commercial policies, and resolves on-site issues, guaranteeing operational efficiency and results-oriented focus. **Sales:** Acquire new resellers. Build reseller loyalty. Promote promotional cycles and product launches to resellers. Implement strategic recovery and recognition actions for specific reseller groups. Conduct regular visits to registered resellers to maintain relationships and secure sales. Identify and implement actions to achieve established targets. Present sales strategies, internal and external incentive campaigns, promotion (partnerships, after-sales, events), and sampling initiatives to achieve targets and performance indicators. Formally submit, at the end of each month, a monthly work plan aligned with field (external) activity strategies. Monitor the product lifecycle and stay informed about available inventory to execute actions. **Finance:** Analyze indicators and propose actions to improve financial results (e.g., delinquency rate and technical collection measures). **People:** Onboard new resellers. Conduct internal campaigns to enhance performance indicators. Implement integration and motivation initiatives with the reseller team. Maintain contact with resellers to strengthen internal proposals. Ensure positive reseller relationships, securing engagement, commitment, and brand loyalty. Register new resellers. Organize cycle meetings with the reseller team to communicate strategies across all cycles. Organize, promote, and ensure reseller participation in cycle meetings, trainings, and events. Maintain and monitor applied trainings (refresher courses) for resellers to assess their effectiveness in developing the direct sales team. **Administration:** Ensure reseller-related actions, including handling exchanges, stock shortages, visits, and continuous monitoring to guarantee reseller retention. Conduct registration eligibility checks and analyze approval or rejection status, ensuring timely feedback to resellers (SPC/SERASA analysis). Access and monitor franchisor communication channels (Operations Manual, portals, extranet, magazines, guides, etc.). Comply with franchisor procedures, guidelines, and the franchise group’s internal regulations. Organize meeting materials as needed. Participate in in-person or extranet-based trainings when directed by management or administration.
João Silva
Indeed · HR
João Silva
Indeed · HR
