Description
Job Summary:
Provide customer support through multiple channels, responsible for identifying, categorizing, prioritizing, and forwarding requests, as well as managing deadlines and organizing service workflows.
Key Highlights:
1. Customer support via phone, WhatsApp, and email
2. Categorization and prioritization of requests
3. Deadline tracking and customer updates
* **Support via phone, WhatsApp, and e\-mail**
* **Identification of requests and system entry**
* **Categorization, prioritization, and routing to departments**
* **Deadline tracking and continuous customer updates**
* **Assistance in organizing service workflows**
Compensation: R$2\.000,00 \- R$2\.600,00 per month
Benefits:
* Medical assistance
* Fuel allowance
* Life insurance
* Food voucher
* Meal voucher
* Transportation voucher
Work Location: On-site