COLLECTION ASSISTANT

Description

Job Summary: We are seeking a proactive and organized Collection Assistant to support the collections process, performing controls, billing, and debt negotiation. Key Highlights: 1. Full support throughout the collections process 2. Debt negotiation focused on mutually satisfactory agreements 3. Maintenance of payment history and follow-up on payments JOIN OUR TEAM! We are looking for a professional to join our team as a COLLECTION ASSISTANT Support the collections process by performing controls, billing, and forwarding collection activities. Send invoices and bank slips to clients via e\-mail; prepare physical documents for pickup at the company. Track delivery until receipt, Contact clients to resolve billing-related issues; negotiate debt settlement with clients, covering aspects such as deadlines, discounts, interest, merchandise returns, bounced checks, debit notes—aiming for a mutually satisfactory agreement. Maintain records of all negotiations conducted, and follow up with clients until payment is received; Apply payment clearance to settled invoices to keep the database updated; Perform other duties related to the position, as directed by management. **DESIRED COMPETENCIES:** Proactive; Organized; Dedicated; Passionate about their work; Objectivity and strong communication skills; Motivated by challenges; Creative in seeking new solutions; Hands-on approach; **REQUIRED QUALIFICATIONS:** Completed High School education Experience in collections Reside nearby Knowledge of negotiation techniques Experience in customer service Proficiency in Excel/Google Sheets **WORK SCHEDULE:** Monday to Friday, from 8:00 AM to 12:00 PM and from 1:30 PM to 6:00 PM **LOCATION:** R. DOMINGOS ANDRÉ ZANINI \- SÃO JOSÉ **COMPENSATION:** R$ 2\.054,29 Meal allowance of R$ 40.00 per day; Transportation allowance (6% deduction); 7% attendance bonus (no absences) After the 90-day probation period, you may access partnerships with educational institutions, health insurance, and dental plans If you are interested in this position, please send your resume. We look forward to meeting you!