Description
**Vice Presidency: Information Technology**
**Work Location: Remote**
**Directorate: Data and Artificial Intelligence**
**Responsibilities and Assignments**
We are seeking a **Software Engineering Consultant** to strategically contribute to our AI Engineering Platform structure. This professional will serve as the technical reference for the evolution of APIs, SDKs, and critical AI services at Vivo, acting as a facilitator between business vision, corporate architecture, and technical execution.
### **Strategic Responsibilities**
* **Define the technical vision and development standards** for APIs, SDKs, and AI platform services.
* **Lead the architecture of complex solutions**, ensuring that orchestration of AI agents and services is scalable and resilient at the enterprise level.
* **Act as a technical advisor** to leadership and squads, supporting decision-making on emerging technologies and cloud-native infrastructure.
* **Champion engineering best practices** (Clean Code, Design Patterns, Security) and a quality culture across the entire Data & AI Directorate.
* **Design and optimize technical governance**, ensuring distributed systems meet rigorous observability and security requirements.
* **Identify and mitigate structural technical risks** before they impact operations or the AI product roadmap.
**Requirements and Qualifications**
### **Technical Requirements (Expert Level)**
* **Proven track record** in backend development with **Node.js and Nest.js** in high-criticality environments.
* **Expertise in distributed systems architecture** and microservices patterns (Event-driven, Saga, CQRS).
* **Deep proficiency in Cloud ecosystems** (preferably **Azure**: AKS, Event Hub, Cosmos DB, Redis, MongoAtlas).
* **Advanced experience with modern infrastructure**: Docker, Kubernetes, Service Mesh, and complex traffic management.
* **Mastery of communication protocols**: REST APIs, gRPC, WebSockets, SSE, and asynchronous messaging.
* **Experience with Security and Governance**: Implementation of OAuth 2.0, mTLS, and advanced identity/credential management.
* **Solid knowledge of DevOps and IaC**: Terraform, Ansible, and automation of complex CI/CD pipelines.
### **Strategic Differentiators**
* Experience in R&D or implementation of **AI Agent Architectures** (LangChain, LangGraph).
* In-depth knowledge of **Large Language Models (LLMs)** and cost/performance optimization techniques (RAG, Fine-tuning).
* History of contributions to Open Source projects or active participation in technical communities as a speaker/author.
### **Expected Profile**
* **Systems Thinking:** Ability to look beyond code and understand the impact of technology on Vivo’s business.
* **Influence and Mentoring:** Skill to guide Senior and Mid-level engineers, elevating the team’s technical bar.
* **Executive Communication:** Clarity to translate complex technical challenges for non-technical stakeholders.
* **Critical Thinking:** Questioning the *status quo* and proposing innovations that drive operational efficiency.
**Additional Information**
At Vivo, we spare no effort in supporting and valuing our employees. These are not just excellent benefits — they are also flexible.
* Choose the ideal benefit for you and your dependents via a digital platform offering multiple categories: Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Assistance, Medical Assistance, Dental Assistance, and Life Insurance;
* Corporate mobile phone. Yes — a brand-new smartphone for you!
* Unlimited voice and data plan! Yes — unlimited! With Brazil’s best mobile network, even faster with Vivo’s 5G!
* An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps;
* Eligibility for annual Bonus or Profit Sharing (PPR);
* Plan your future through our Private Pension Plan;
* Have children? You’ll receive a subsidy to help cover school, daycare, or babysitter expenses;
* Work in an environment that respects your personality, your dress style, your way of being — and where you can be authentic. \#VemdeVocê
* Work remotely up to two days per week. \#Mobility
* Enjoy flexible working hours;
* Take a day off (Day off) to celebrate your birthday;
* Participate in one of the largest corporate volunteer programs to transform the world;
* Benefit from our Educational Development Program, offering partnerships with educational institutions at discounted rates; certifications; and online courses.
* Accelerate your career through our Internal Recruitment Program, both in Brazil and abroad — after all, we operate in over 17 countries! \#VivoMinhaCarreira
* Access a range of initiatives to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a better quality of life! Available to our employees are consultations with nutritionists, psychologists, social workers, telemedicine, and much more!
\#VempraVivo
We are a company within the Telefônica Group, Brazil’s telecommunications leader. Our purpose is to **Digitalize to Bring Closer** people, businesses, and society as a whole — building a more connected nation and transforming the lives of Brazilians. We aim to expand autonomy, personalization, and real-time choices for our customers, placing them in control of their digital lives — securely, reliably, and with the quality only Vivo delivers.
To make this possible, we lead a digital transformation process and are revolutionizing our company from within. We have implemented agile methodologies across the organization, striving to connect with the most innovative and collaborative ways of working. We foster a diverse and inclusive environment that stimulates creativity, drives innovation, and increases engagement.
We believe that **diversity** — in people, experiences, cultures, behaviors, skills, and attitudes — is a differentiator that reflects the society we live in. We maintain a robust internal program grounded in the pillars of Gender, LGBTI+, Race, Persons with Disabilities (PcD), and 50+ to ensure a more inclusive culture and a more diverse, representative workplace. We are a **technology** company, inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences.
We believe the path to delivering the best customer experience begins with providing an excellent experience for our employees.
**\#VemPraVivo**